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Administrative Support Specialist

2 months ago

New Orleans, Louisiana, United States BAM Dental Group Full time
Job Overview

Position Title: Dental Receptionist

Company: BAM Dental Group

Salary: $14-$18

Location: New Orleans, LA

Position Summary:

The Dental Receptionist plays a crucial role in ensuring a smooth operation at BAM Dental Group. This position involves responding to inquiries from the public, patients, and visitors, as well as providing essential information to callers. The receptionist will perform various clerical and administrative tasks, including drafting correspondence, scheduling appointments, and managing both paper and electronic files.

Benefits:

  • Competitive salary and benefits package
  • Group health insurance
  • Paid time off and holidays
  • Complimentary life insurance
  • 401k retirement plan
  • Potential for monthly bonuses

Why Work with BAM Dental Group?

  • Growth Opportunities: As our practice expands, we offer numerous opportunities for professional development and leadership roles.
  • Comprehensive Benefits: Employees have access to a wide range of benefits tailored for you and your family.
  • Advanced Technology: Our offices are equipped with state-of-the-art dental software and tools to support our staff's efficiency.
  • Mentorship and Training: Our experienced leaders are dedicated to fostering individual growth through mentorship and training programs.
  • Commitment to Patient Care: Our primary focus is on delivering exceptional care to our patients and positively impacting their lives.

Key Responsibilities:

  • Answer, screen, and direct calls while providing information and taking messages.
  • Utilize scripts effectively for both phone and in-person interactions.
  • Digitally file documents such as referrals and patient paperwork.
  • Manage incoming mail and deliveries.
  • Check in patients and maintain accurate sign-in records.
  • Input patient information into the computer system.
  • Identify patients requiring annual medical history updates.
  • Indicate patient readiness for appointments by updating status.
  • Confirm upcoming appointments and prepare route slips.
  • Communicate schedule changes and walk-ins to staff as needed.
  • Maintain a professional and cooperative demeanor at all times.
  • Ensure consistent and punctual attendance according to the schedule.
  • Effectively manage multiple tasks and deadlines.
  • Perform additional duties as assigned.

Qualifications:

  • High School Diploma required.
  • One year of office experience preferred.

Working Environment:

  • Primarily sedentary with some standing and walking.
  • Work in a medical, office, and lab setting.
  • Must be able to hear and communicate effectively via telephone and in person.
  • Near vision required for detailed tasks and office equipment operation.