Customer Service Representative

20 hours ago


Richmond, Indiana, United States Angie Witherby - State Farm Agent Full time
Job Overview

As a Customer Service Representative on our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and helping our business grow through value-based conversations and remarkable service.

Key Responsibilities
  • Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized solutions.
  • Work collaboratively with our agent to establish and meet marketing goals, develop leads, and identify customer needs.
  • Provide excellent communication skills, both written and verbal, to effectively respond to customer inquiries and resolve issues.
  • Maintain a strong work ethic and commitment to success, with a focus on delivering exceptional results in a fast-paced environment.
What We Offer
  • A competitive salary and tiered commission structure.
  • Opportunities for corporate and agency bonuses.
  • Life insurance and a stable career path.
  • Steady hours and a supportive team environment.
Requirements
  • A strong interest in marketing products and services based on customer needs.
  • Excellent communication and interpersonal skills.
  • Enthusiasm for the role insurance and financial products play in helping people manage risk and achieve their goals.
  • People-oriented and organized, with a focus on delivering exceptional results.
  • Able to obtain a Property and Casualty license and a Life and Health license.

We are seeking a motivated and dedicated individual who is passionate about delivering exceptional customer experiences and helping our business grow. If you are a self-starter with a strong work ethic and a commitment to success, we encourage you to apply for this exciting opportunity.



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