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Patient Access Specialist

2 months ago

Hendersonville, North Carolina, United States AdventHealth Full time
About the Role

As a Patient Access Specialist at AdventHealth, you will play a vital role in ensuring that patients receive the best possible care. Your primary responsibility will be to register patients for all service lines, perform eligibility verification, obtain pre-cert and/or authorizations, make financial arrangements, request and receive payments for services, perform cashiering functions, clear registration errors and edit pre-bill, and other duties as required.

Key Responsibilities
  • Proactively seek assistance to improve any responsibilities assigned to their role
  • Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience
  • Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs
  • Meets and exceeds productivity standards determined by department leadership
  • Meets attendance and punctuality requirements. Maintains schedule flexibility to meet department needs. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime
Requirements
  • One year of customer service experience
  • High School diploma or GED
About AdventHealth

AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.