Client Success Specialist

1 week ago


Boston, Massachusetts, United States Cybersixgill Full time

Join Cybersixgill as a Customer Success Manager (CSM)

We are looking for a talented Customer Success Manager to become part of our innovative team. The successful candidate will excel in both collaborative and independent environments, motivated by a strong desire to solve challenges.

Key Responsibilities:

  • Oversee customer life cycles
  • Facilitate onboarding and training for new clients
  • Ensure effective product adoption and integration
  • Enhance customer satisfaction and uncover growth opportunities
  • Proactively manage churn risks
  • Serve as the customer's internal advocate
  • Build robust relationships with clients
  • Deliver technical assistance

Requirements:

  • Experience in SaaS and B2B client-facing roles
  • Exceptional written and verbal communication abilities
  • Technical expertise in cybersecurity
  • Collaborative team member with a proactive mindset

Preferred Qualifications:

  • Previous experience in Cyber Threat Intelligence
  • Fluency in Spanish or other languages is a plus

Additional Information:

Occasional travel may be required



  • Boston, Massachusetts, United States 3Play Media Full time

    Job OverviewCompany Overview3Play Media is a thriving technology firm transforming the way individuals engage with online content. Our top-tier services in live captioning, transcription, audio description, and translation cater to a diverse clientele, including over 10,000 institutions in higher education, enterprise, media, and government sectors. Founded...


  • Boston, Massachusetts, United States ITRS Full time

    Join Our Dynamic Team at ITRSITRS stands as a leading provider of Enterprise SaaS solutions, catering to 90% of the globe's premier investment banks. With robust backing from top-tier investors, we are on a trajectory of significant growth. Our headquarters are situated in a vibrant tech environment, complemented by offices in multiple global locations. We...


  • Boston, Massachusetts, United States ITRS Full time

    Position OverviewAbout ITRSITRS is recognized as a premier Enterprise SaaS provider, delivering industry-leading solutions to a prestigious clientele that includes 90% of the world's top investment banks. Our company is backed by prominent private equity investors and is experiencing rapid growth.Our headquarters are located in a vibrant tech hub, with...


  • Boston, Massachusetts, United States Withings Full time

    Become a vital part of Withings and contribute to transforming the healthcare landscapeAs a Customer Experience Specialist at Withings Health Solutions, you will be instrumental in delivering exceptional support to our clients and partners. Your key responsibilities will encompass:Acting as a knowledgeable resource and champion for WHS usersEfficiently...


  • Boston, Massachusetts, United States Recorded Future Full time

    Unlock the Power of Client AdvocacyAs a key member of our team at Recorded Future, you will play a pivotal role in highlighting the success stories of our clients. By showcasing the value of our products through authentic client experiences and testimonials, you will drive the creation of high-impact marketing assets and manage our client reference programs....


  • Boston, Massachusetts, United States SS&C Technologies Holdings Full time

    Job DescriptionAbout the RoleWe are seeking a highly skilled Client Success Manager to join our team at SS&C Technologies Holdings. As a key member of our Global Customer Experience team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success with our software solutions.Key...


  • Boston, Massachusetts, United States HealthEcareers - Client Full time

    Job SummaryHealthEcareers - Client is seeking a skilled Dialysis Care Professional to join their team as a Travel Nurse RN Specialist. This is a 13-week contract opportunity with a guaranteed 40 hours per week.About the RoleSpecialty: DialysisDiscipline: Registered NursingShift: 8 hours, daysEmployment Type: TravelThe successful candidate will provide...


  • Boston, Massachusetts, United States Recorded Future Full time

    Exciting Role as Client Success Advocate ManagerRecorded Future, a premier intelligence organization with a worldwide footprint, is seeking a motivated professional to become part of our team as a Client Success Advocate Manager. In this capacity, you will have the opportunity to highlight our clients' achievements and illustrate the effectiveness of our...


  • Boston, Massachusetts, United States Action for Boston Community Development, Inc., (ABCD) Full time

    About Action for Boston Community Development, Inc., (ABCD): ABCD is a non-profit human services organization dedicated to empowering low-income residents in the Greater Boston area. We provide essential resources and support to help individuals and families transition from poverty to stability and achieve lasting success. Client Support Specialist As a...


  • Boston, Massachusetts, United States Amped-up Enterprise Inc Full time

    Become a Part of Amped-up Enterprise IncAt Amped-up Enterprise Inc, we recognize the significance of exceptional Customer Support and the impact it has on our success. Our team members form the core of our organization, and we are dedicated to fostering a nurturing and growth-focused atmosphere. Here, you will benefit from comprehensive training,...


  • Boston, Massachusetts, United States PEAK Event Services Full time

    Job OverviewAbout Our CompanyPEAK Event Services stands as the leading provider of event rentals and tenting solutions in the Northeast. Joining our team means becoming part of a dedicated group that brings significant moments to fruition. At PEAK, we take pride in creating memorable experiences for our clients, transforming challenges into opportunities...


  • Boston, Massachusetts, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN SpecialistWe are seeking a skilled Travel Nurse RN Specialist to join our team at HealthEcareers - Client. As a Travel Nurse RN Specialist, you will be responsible for providing high-quality patient care in a medical surgical setting.Job Summary:The Travel Nurse RN Specialist will work in a fast-paced medical surgical environment,...

  • Travel Nurse RN

    3 days ago


    Boston, Massachusetts, United States HealthEcareers - Client Full time

    About the JobHealthEcareers - Client is seeking a skilled Travel Nurse RN - Ambulatory Care Specialist to join their team. As a Travel Nurse RN - Ambulatory Care Specialist, you will be responsible for providing high-quality patient care in an ambulatory care setting.Job ResponsibilitiesProvide direct patient care in an ambulatory care setting, including...


  • Boston, Massachusetts, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN SpecialistJob Summary: HealthEcareers - Client is seeking a skilled Travel Nurse RN Specialist to join their team in a Cardiac Cath Lab setting. As a Travel Nurse RN Specialist, you will be responsible for providing high-quality patient care and collaborating with the healthcare team to ensure excellent patient...

  • Travel Nurse RN

    1 week ago


    Boston, Massachusetts, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - Hospice Care SpecialistWe are seeking a skilled Travel Nurse RN - Hospice Care Specialist to join our team at HealthEcareers - Client. As a Travel Nurse RN - Hospice Care Specialist, you will be responsible for providing high-quality patient care in a hospice setting.Job Summary:Provide compassionate and individualized care to...

  • Travel Nurse RN

    2 hours ago


    Boston, Massachusetts, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - Post Anesthesia Care SpecialistHealthEcareers - Client is seeking an experienced Travel Nurse RN - Post Anesthesia Care Specialist to join their team in Boston, MA.Job Summary:We are looking for a skilled and compassionate Travel Nurse RN - Post Anesthesia Care Specialist to provide high-quality patient care in a fast-paced...


  • Boston, Massachusetts, United States ATLAS BUSINESS CONSULTING Full time

    Position OverviewWe are seeking a committed Client Support Specialist to enhance our service delivery. In this position, your primary focus will be to ensure client satisfaction by addressing their questions and resolving any challenges they encounter.Core ResponsibilitiesDeliver outstanding support to clientsEffectively address and resolve client issuesWork...

  • Travel Nurse RN

    1 week ago


    Boston, Massachusetts, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - Hematology/Oncology SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse RN to fill a Hematology/Oncology position.Job SummaryWe are looking for a dedicated and compassionate Travel Nurse RN to provide high-quality patient care in a Hematology/Oncology setting. The ideal candidate will have a strong background in...


  • Boston, Massachusetts, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN Oncology SpecialistLanceSoft, a leading healthcare staffing firm, is seeking a skilled Travel Nurse RN Oncology Specialist to join our team. As a Travel Nurse RN Oncology Specialist, you will have the opportunity to work with a variety of patients and healthcare professionals in a dynamic and fast-paced environment.About the JobJob...


  • Boston, Massachusetts, United States Twins Enterprise, Inc. Full time

    Position OverviewThe Client Support Specialist is dedicated to delivering an exceptional experience for our clientele by providing assistance, executing precise cashiering tasks, and addressing inquiries while upholding a friendly and inviting attitude.Key ResponsibilitiesDeliver outstanding customer service to every clientWelcome clients and guide them in...