Client Support Specialist

1 week ago


Boston, Massachusetts, United States Twins Enterprise, Inc. Full time
Position Overview

The Client Support Specialist is dedicated to delivering an exceptional experience for our clientele by providing assistance, executing precise cashiering tasks, and addressing inquiries while upholding a friendly and inviting attitude.

Key Responsibilities

  • Deliver outstanding customer service to every client
  • Welcome clients and guide them in product selection and information
  • Restock, organize, and maintain merchandise on the sales floor
  • Manage the cash register in accordance with cash handling protocols
  • Support store layout changes and inventory assessments
  • Ensure cleanliness and organization of the store, register area, and stockroom
    *Additional tasks as assigned

Required Qualifications

  • Prior experience in customer service is advantageous
  • Experience with cash handling is preferred
  • Ability to communicate clearly and effectively with clients, colleagues, and supervisors
  • Enthusiastic and self-driven individual
  • Strong ability to multitask
  • Maintains composure during peak periods and can manage busy times in the store
  • Capability to stand and move for extended periods
  • Proven dedication to teamwork and client satisfaction

Availability for up to 40 hours per week is expected during peak seasons.

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