Hotel Front Desk Agent
2 weeks ago
We're seeking a professional and positive hotel front desk agent to deliver an exceptional experience to every guest at our hotel.
You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us.
Key Responsibilities:- Field customer complaints when necessary
- Answer incoming calls and questions about guests' needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
- Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
- Work with the housekeeping staff to ensure rooms are ready for new guests
- Exhibits working knowledge of Microsoft Office and reservation management systems
- Has experience answering telephone calls and troubleshooting stressful situations
- High school graduate, GED recipient, or equivalent
- Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
- 1+ year of hotel industry experience or related job preferred
-
Hotel Front Desk Representative
4 days ago
Portsmouth, Virginia, United States The Hotel Portsmouth Full timeHotel Front Desk Agent Job DescriptionWe're seeking a professional and positive hotel front desk agent to deliver exceptional guest experiences at The Hotel Portsmouth. As a key member of our team, you'll be responsible for welcoming guests, managing their information, and providing excellent customer service.Key Responsibilities:Field customer complaints...
-
Hotel Front Desk Representative
4 weeks ago
Portsmouth, Virginia, United States The Hotel Portsmouth Full timeHotel Front Desk Agent Job DescriptionWe're seeking a professional and positive hotel front desk agent to deliver exceptional guest experiences at The Hotel Portsmouth.You'll be responsible for welcoming guests, managing their information, distributing room assignments, and answering general inquiries to ensure a memorable stay.The ideal candidate possesses...
-
Front Desk Representative
3 days ago
Portsmouth, Virginia, United States Giri Hotel Management LLC Full timeFront Desk Agent OpportunityWe are seeking a friendly and customer-focused Front Desk Agent to join our team at Giri Hotel Management LLC in Portsmouth, NH.Key Responsibilities:Guest registration and reservation managementProviding guests with information about the hotel and local areaEnsuring exceptional customer serviceRequirements: Previous...
-
Front Desk Representative
4 days ago
Portsmouth, Virginia, United States Giri Hotel Management LLC Full timeFront Desk Agent Job DescriptionWe are seeking a friendly and customer service-focused individual to join our team at Giri Hotel Management LLC as a Front Desk Agent. This is a full-time position located in Portsmouth, NH.Key Responsibilities:Guest registration and check-in/check-out processesMaking reservations and providing guests with information about...
-
Front Desk Ambassador
9 hours ago
Portsmouth, Virginia, United States The Hotel Portsmouth Full timeJob OverviewWe're seeking a skilled and professional front desk agent to deliver exceptional guest experiences at our boutique hotel in Portsmouth's Market Square district.As a key member of our team, you'll be responsible for welcoming guests, managing their information, and providing excellent customer service to ensure a memorable stay with us.Key...
-
Front Desk Associate
4 weeks ago
Portsmouth, Virginia, United States Giri Hotel Management LLC Full timeCustomer Service Superstar Wanted!We are seeking a detail-oriented and communicative Front Desk Agent to join our team at the Hampton Inn Portsmouth. As a key member of our staff, you will be responsible for providing exceptional guest experiences and ensuring seamless operations.Key Responsibilities:Manage online, phone, and in-person room reservations with...
-
Front Desk Representative
4 days ago
Portsmouth, Virginia, United States Island Hospitality Full timeJob Title: Front Desk AgentWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Island Hospitality. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key...
-
Front Desk Associate
1 month ago
Portsmouth, Virginia, United States The Hotel Portsmouth Full timeJob SummaryWe are seeking a highly skilled and professional Front Desk Associate to join our team at The Hotel Portsmouth. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesGuest Services: Welcome and register guests, manage...
-
Front Desk Associate
4 weeks ago
Portsmouth, Virginia, United States Colwen Hotels Full timeFront Desk Associate Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at AC Hotel Portsmouth, a Colwen Hotels Property. As a Front Desk Associate, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless experience for our guests.Key...
-
Front Desk Associate
4 weeks ago
Portsmouth, Virginia, United States Colwen Hotels Full timeFront Desk Associate Job DescriptionWe are seeking a skilled and friendly Front Desk Associate to join our team at Residence Inn Portsmouth, a Colwen Hotels property. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless stay for our guests.Key...
-
Front Desk Associate
1 week ago
Portsmouth, Virginia, United States Colwen Hotels Full timeJob Title: Front Desk AssociateWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at AC Hotel Portsmouth, a Colwen Hotels Property. As a Front Desk Associate, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless guest experience.Key...
-
Front Desk Associate
2 weeks ago
Portsmouth, Virginia, United States Colwen Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at AC Hotel Portsmouth, a Colwen Hotels Property. As a Front Desk Associate, you will be responsible for providing exceptional guest service, managing the front desk operations, and ensuring a seamless experience for our guests.Key ResponsibilitiesGuest...
-
Front Desk Associate
1 month ago
Portsmouth, Virginia, United States Colwen Hotels Full timeFront Desk Associate Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at AC Hotel Portsmouth, a Colwen Hotels Property.Key Responsibilities:Provide exceptional guest service and ensure a warm welcome to all guests.Operate the front desk efficiently, managing check-in and check-out processes, and...
-
Portsmouth Front Office Manager
3 weeks ago
Portsmouth, Virginia, United States Giri Hotel Management LLC Full timeFront Office Manager Job DescriptionWe are seeking a highly motivated and detail-oriented Front Office Manager to join our team at the Hampton Inn Portsmouth Central. As a key member of our hotel staff, you will be responsible for managing all aspects of the front office, including operations and staffing.Key Responsibilities:Manage front office operations,...
-
Front Desk Representative
3 days ago
Portsmouth, Virginia, United States TPG Hotels & Resorts Full timeKey ResponsibilitiesThe Front Desk Agent plays a crucial role in ensuring a seamless experience for guests and clients. Key responsibilities include:Providing exceptional customer service and supportManaging administrative tasks and ensuring a smooth operationCoordinating with various departments to meet guest needsRequirements:Excellent communication and...
-
Hotel Guest Services Representative
4 weeks ago
Portsmouth, Virginia, United States Compass Group, PLC Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at Compass Group, PLC. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Register guests and process check-in and check-out...
-
Front Desk Associate
8 hours ago
Portsmouth, Virginia, United States Colwen Hotels Full timeFront Desk Associate Job DescriptionColwen Hotels is seeking a skilled Front Desk Associate to provide exceptional guest service and ensure a seamless hotel experience.Operate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout, and post-departure.Provide warm and professional welcome to all...
-
Customer Service Representative
8 hours ago
Portsmouth, Virginia, United States Giri Hotel Management LLC Full timeFront Desk Agent Job DescriptionWe are seeking a friendly and customer service-focused individual to join our team at Giri Hotel Management LLC. This is a full-time position located in a hotel setting. In this role, you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and local area. If...
-
Front Desk Coordinator
2 days ago
Portsmouth, Virginia, United States Lashbar LLC Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Lashbar LLC. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a positive experience for our clients.The ideal candidate will have a pleasant...
-
Front Desk Coordinator
3 weeks ago
Portsmouth, Virginia, United States Lashbar LLC Full timeJob SummaryWe are seeking a highly organized and customer-focused Receptionist to join our team at Lashbar LLC. As the first point of contact, you will be responsible for providing exceptional service to our guests and ensuring a positive experience.Key ResponsibilitiesWelcoming and greeting guests, clients, and visitors in a professional and friendly...