Service Desk Manager
2 weeks ago
Bell Techlogix is seeking a highly skilled Service Desk Manager to join our team. As a Service Desk Manager, you will be responsible for leading a team of IT support professionals and ensuring that our customers receive exceptional service.
Key Responsibilities:- Lead a team of IT support professionals to ensure timely and effective resolution of customer issues
- Develop and implement processes to improve service delivery and customer satisfaction
- Collaborate with cross-functional teams to identify and resolve technical issues
- Monitor and analyze service desk metrics to optimize performance
- Provide coaching and development opportunities to team members to enhance their skills and knowledge
- 2-3 years of experience in IT service management, preferably in a service desk role
- Proven leadership and management skills, with experience in leading a team of IT professionals
- Excellent communication and interpersonal skills, with the ability to work with customers, team members, and other stakeholders
- Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions
- ITIL Foundation certification or equivalent experience
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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IT Service Desk Analyst
2 weeks ago
Indianapolis, Indiana, United States CE&I Services LLC Full timeJob Title: IT Service Desk AnalystCE&I Services LLC is seeking a highly skilled IT Service Desk Analyst to join our team. As a key member of our IT department, you will be responsible for providing technical support to our employees and ensuring the smooth operation of our computer systems.Responsibilities:Provide technical support to employees via phone,...
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Service Desk Support Specialist
3 weeks ago
Indianapolis, Indiana, United States Community Health Network Full timeService Desk AnalystAt Community Health Network, we're committed to delivering exceptional care through empathy, communication, and collaboration. As a Service Desk Analyst, you'll play a vital role in ensuring our patients receive the best possible service.Key Responsibilities:Provide superior customer service to patients and families, addressing a wide...
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Service Desk Support Specialist
2 weeks ago
Indianapolis, Indiana, United States Meduit Full timeJob SummaryWe are seeking a highly skilled Service Desk Support Technician to join our team at Meduit. As a key member of our IT department, you will be responsible for providing exceptional technical support to our staff and ensuring the smooth operation of our computer systems.Key ResponsibilitiesManage and staff our help desk center, ensuring timely and...
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Service Desk Support Specialist
4 weeks ago
Indianapolis, Indiana, United States Meduit Full timeJob SummaryWe are seeking a highly skilled and experienced Service Desk Support Technician to join our team at Meduit. As a key member of our IT department, you will be responsible for providing top-notch technical support to our staff and ensuring the smooth operation of our computer systems.Key ResponsibilitiesManage and staff our help desk center,...
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Service Desk Support Specialist
3 weeks ago
Indianapolis, Indiana, United States Community Health Network Full timeJob SummaryWe are seeking a skilled Service Desk Analyst to provide exceptional customer service and technical support to our customers. As a key member of our team, you will be responsible for diagnosing and resolving system inquiries and error reports in a timely and professional manner.Key ResponsibilitiesProvide superior customer service to customers...
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Front Desk Supervisor
2 weeks ago
Indianapolis, Indiana, United States Aimbridge Hospitality Full timeJob SummaryThe Front Desk Supervisor is a key member of the hotel team, responsible for providing exceptional guest service and ensuring a smooth operation of the front desk. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.ResponsibilitiesAssist the Front Desk Manager in...
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Bilingual Service Desk Analyst
3 weeks ago
Indianapolis, Indiana, United States CAI Full timeJob SummaryWe are seeking a highly skilled and bilingual Service Desk Analyst to provide technical support and customer service to our clients. As a key member of our team, you will be responsible for receiving and resolving technical requests from associates and vendors.Key ResponsibilitiesProvide Level 1 technical support to both English and French...
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Front Desk Supervisor
2 days ago
Indianapolis, Indiana, United States Aimbridge Hospitality Full timeJob SummaryThe Front Desk Supervisor is a key member of our hotel team, responsible for providing exceptional guest service and ensuring a smooth operation of the front desk. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.ResponsibilitiesAssist the Front Desk Manager in...
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Bilingual Service Desk Analyst
3 weeks ago
Indianapolis, Indiana, United States CAI Full timeJob SummaryWe are seeking a highly skilled and bilingual Service Desk Analyst to provide technical support and customer service to our clients. As a key member of our team, you will be responsible for receiving and resolving technical requests from associates and vendors.Key ResponsibilitiesProvide Level 1 technical support to both English and Spanish users...
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Front Desk Supervisor
2 weeks ago
Indianapolis, Indiana, United States Quality Suites Fishers Full timeFront Desk Supervisor Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Supervisor to join our team at Quality Suites Fishers. As a Front Desk Supervisor, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out process, and maintaining a clean and welcoming lobby area.Key...
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Front Desk Supervisor
3 weeks ago
Indianapolis, Indiana, United States Aimbridge Hospitality Full timeJob SummaryThe Front Desk Supervisor is a key member of the hotel team, responsible for providing exceptional customer service and ensuring a smooth guest experience. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.ResponsibilitiesAssist the Front Desk...
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IT Service Delivery Manager
1 week ago
Indianapolis, Indiana, United States Allison Transmission Full timeJob Title: IT Service Delivery ManagerAt Allison Transmission, we're driving progress everywhere by employing top talent worldwide. We're seeking an experienced IT Service Delivery Manager to join our team and oversee the daily operations of our IT client services technologies and support teams.Key Responsibilities:Provide delivery management oversight for...
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Front Desk Associate
2 weeks ago
Indianapolis, Indiana, United States Scenthound Carmel, IN Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Sales & Front Desk Associate at Scenthound Carmel, IN.This is a key position that requires a passion for sales, customer service, and dog health & wellness. As a Sales & Front Desk Associate, you will be responsible for driving membership sales, providing...
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Front Desk Supervisor
1 week ago
Indianapolis, Indiana, United States Aimbridge Hospitality Full timeJob SummaryThe Front Desk Supervisor is a key member of our hotel team, responsible for providing exceptional guest service and ensuring a smooth operation of the front desk. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.ResponsibilitiesAssist the Front Desk Manager in...
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Front Desk Associate
3 weeks ago
Indianapolis, Indiana, United States Wyndham Indianapolis West Full timeJob OpportunityWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Wyndham Indianapolis West on a part-time basis during weekends.The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk, ensuring a positive experience for all guests.Key...
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Front Desk Supervisor
3 weeks ago
Indianapolis, Indiana, United States Aimbridge Hospitality Full timeJob SummaryThe Front Desk Supervisor is a key member of our hotel team, responsible for providing exceptional guest service and ensuring a smooth operation of the front desk. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.ResponsibilitiesAssist the Front Desk Manager in...
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Hotel Front Desk Agent
2 weeks ago
Indianapolis, Indiana, United States Aimbridge Hospitality Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Residence Inn Indianapolis Carmel. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay experience.ResponsibilitiesGuest Service: Greet and...
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Front Desk Representative
2 days ago
Indianapolis, Indiana, United States Remington Hotels Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at the Sheraton Indianapolis City Centre Hotel. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and managing front office operations.Key ResponsibilitiesProvide warm and...
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Front Desk Representative
2 weeks ago
Indianapolis, Indiana, United States TRU Downtown Indianapolis, IN Full timeFront Desk Agent OpportunityWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at TRU Downtown Indianapolis, IN. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay for our...
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Front Desk Representative
1 week ago
Indianapolis, Indiana, United States Hilton Garden Inn Airport Indianapolis, IN Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hilton Garden Inn Airport Indianapolis, IN. As a Front Desk Agent, you will be responsible for providing exceptional guest service, managing hotel reservations, and ensuring a seamless check-in and check-out experience for our guests.About UsHilton Garden Inn...