Powersports Industry Specialist

3 weeks ago


Richmond, Kentucky, United States United Motorsports of Richmond Full time
Powersports Industry Career Opportunity

We are looking for a skilled Service Advisor to join our team at United Motorsports of Richmond. As a key member of our customer-facing team, you will be responsible for delivering exceptional service experiences and ensuring customer satisfaction.

Responsibilities:

  1. Meet and greet customers, identify their needs, and provide tailored solutions.
  2. Built strong relationships with technicians to facilitate smooth workflow and timely issue resolution.
  3. Inform customers about warranty benefits, cost savings, and trade-in options.
  4. Manage service schedules for both in-dealership services and porter operations.
  5. Keep customers updated on service requirements, technician suggestions, and vehicle completion.
  6. Nurture long-term customer relationships to secure repeat business.

Requirements:

  • Proven work experience as a Service Advisor or similar role.
  • Strong self-motivation, excellent customer service skills, and a commitment to delivering outstanding results.
  • In-depth knowledge of the powersports industry, including technical aspects and maintenance requirements.
  • Proficiency in Lightspeed software.
  • Superior communication and organizational skills, with ability to make informed decisions.
  • Relevant training and/or certifications as a Service Advisor.

Compensation: Estimated salary range $55,000 - $65,000 per annum, based on experience and qualifications.



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