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Sales Account Executive

2 months ago

Cleveland, Ohio, United States State Industrial Products Full time
Position Overview
As a key player in our sales team, the Inside Sales Account Manager is responsible for managing and nurturing a designated portfolio of clients. This role emphasizes customer retention and the reactivation of dormant accounts, ensuring our clients receive exceptional service and support.

What We Offer
At State Industrial Products, we pride ourselves on our dedicated workforce of over 700 employees. Here’s what you can expect:
  • Career Advancement: We are a rapidly growing organization with ample opportunities for professional development. Our comprehensive training programs are designed to foster your growth.
  • Work-Life Balance: Enjoy a standard Monday to Friday work schedule, with generous paid time off to spend with family and friends. Our hybrid work model allows for two days of remote work each week.
  • Comprehensive Benefits: We provide competitive compensation along with a robust benefits package that includes medical, dental, vision, 401(k) matching up to 3%, long-term disability, and tuition assistance. Additionally, our corporate office features an on-site gym and an annual wellness initiative.

Key Responsibilities
The Inside Sales Account Manager will:
  • Maintain and achieve outbound call, talk-time, and sales targets.
  • Engage in collaborative selling with assigned accounts.
  • Provide clients with accurate pricing and product details.
  • Oversee the placement, tracking, and timely delivery of customer orders.
  • Document all customer interactions and activities in the CRM system.
  • Develop and strengthen relationships with key contacts at assigned accounts.
  • Introduce and promote new products and services as needed.
  • Collaborate with field sales associates and management to meet territory goals.
  • Execute targeted sales initiatives as directed by management.
  • Report on customer and market trends to field sales associates and management.
  • Complete necessary product training and certification.
  • Stay informed about product, service, and industry changes.
  • Participate in special projects as assigned.

Qualifications
The ideal candidate will possess:
  • 1-3 years of direct sales experience, particularly in an inside sales capacity.
  • Strong outbound and inbound phone sales skills.
  • Proficiency in CRM systems and web-based applications.
  • Experience with MS Office applications.
  • Excellent problem-solving and decision-making abilities.

Equal Opportunity Employer:
State Industrial Products is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate based on race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability, in compliance with the Americans with Disabilities Act.

ADA Disclosure:
If you require accommodations to complete this application due to a disability, please reach out to our Human Resources Department.