Customer Service Representative
6 days ago
**Job Title:** Customer Service Representative
We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Hard Rock International. As a key member of our staff, you will be responsible for providing exceptional customer service to our guests while performing varied cashier functions in a fast-paced environment.
Responsibilities:
- Main Responsibilities:
- Process transactions efficiently and accurately.
- Greet patrons and offer timely customer service during all window transactions.
- Maintain bank balance and keep work area clean and supplies stocked.
- Perform any additional duties as assigned by the shift supervisor.
- Chip redemption
- Marker, Front Money and Safekeeping transactions
- Currency exchange
- Check cashing
- Credit card cash advance
- Ticket related transactions
Requirements:
- Education and Experience:
- Prior cashier or teller experience preferred.
- High School diploma or equivalent preferred.
- Additional Requirements:
- Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
- Must successfully pass background check.
- Must maintain strict confidentiality relative to financial data and casino policies.
- Must successfully pass drug screening.
Estimated Salary: $35,000 - $50,000 per year
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