Customer Service Host

6 days ago


Gary, Indiana, United States Hard Rock International (USA), Inc. Full time
Job Title: Customer Service Host

We are seeking a skilled Customer Service Host to join our team at Hard Rock Casino Northern Indiana. As a Customer Service Host, you will be responsible for providing exceptional customer service to guests, ensuring their experience is memorable and enjoyable.

Estimated Salary: $25,000 - $35,000 per year.

Responsibilities:

  • Provide excellent customer service to guests by welcoming them, answering questions, and addressing concerns.
  • Maintain a clean and organized dining area, including tables, booths, and surrounding areas.
  • Inspect dining areas and set tables as needed.
  • Practice and observe safety rules and regulations in all dining areas.
  • Run required reports for servers, micros cashier report, and batch report from the credit card machine.

Required Skills and Qualifications:

  • High school diploma or equivalent preferred.
  • Ability to read and write English required.
  • Two years' guest service experience in a family or formal dining environment.
  • Casino Food & Beverage experience preferred.

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