Account Manager

2 days ago


Tustin, California, United States Ultimate Staffing Full time
Account Specialist Job Description

The Account Specialist is a key role within our organization, responsible for fostering and maintaining strong relationships with our clients to ensure their satisfaction, retention, and growth.

Key Responsibilities:
  • Client Relationship Management:
    • Act as the primary point of contact for assigned clients, building trust and rapport through regular communication and tailored solutions.
    • Understand client goals, challenges, and industry trends to provide expert advice and guidance.
    • Collaborate with internal teams to drive client success and achieve business objectives.
    • Identify opportunities to upsell or cross-sell additional products or services to existing clients.
    • Develop and implement strategies to expand the scope of services provided to clients.
  • Inventory Management:
    • Work closely with Quality, R&D, and Purchasing to ensure seamless execution of the RMR process for new ingredients and components.
    • Facilitate with operations to review and implement customer packaging requirements.
    • Monitor and manage inventory levels to ensure optimal stock availability and turnover.
    • Implement inventory control processes to minimize stockouts, overstock situations, and obsolescence.

Requirements:

  • 3-5 years of experience in account management, client services, or a related role.
  • Strong understanding of the industry in which the company operates.
  • Excellent communication, negotiation, and interpersonal skills.
  • Proven ability to manage multiple clients and projects simultaneously.
  • Strong problem-solving and decision-making abilities.
  • Proficiency in CRM software and Microsoft Office Suite.

Equal Employment Opportunity:

Ultimate Staffing is an equal opportunity employer and welcomes applications from diverse candidates. We consider all qualified applicants without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.


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