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Field Technician for Power Systems
2 months ago
Career Area:
Operations Job Description:
Your Contributions Shape the Future at Caterpillar Financial Service Corp.
Joining our team means becoming part of a global community that values not only the work we accomplish but also the relationships we build.
We are innovators, problem solvers, and creators dedicated to fostering stronger, more sustainable communities.At Caterpillar, we don't just discuss progress and innovation; we actively implement them alongside our clients in the environments we inhabit.
Together, we are committed to constructing a better world for everyone.About the Electric Power Division
Caterpillar's Electric Power Division (EPD) provides comprehensive solutions, components, and services tailored to meet the diverse needs of our commercial and industrial electric power clientele.
EPD serves a broad spectrum of customer applications globally, including supplying backup power to healthcare facilities, delivering emergency power during natural disasters, and supporting critical infrastructure for data centers and municipalities.
With over 95 years of expertise in the electric power sector, our team possesses unparalleled knowledge and a proven track record of adapting to evolving demands.
We are dedicated to offering sustainable and dependable solutions to our clients. Join us in our mission to create a better, more sustainable future for generations to come.Role Definition:
As a Field Service Engineer at Caterpillar, you will deliver technical assistance for field deployments of both standard and customized switchgear systems, warranty services, corrective repairs, and preventive maintenance agreements within your designated area.
Responsibilities:
Conduct startup, preventive maintenance, testing, repair, and advanced electrical services on generator control systems and switchgear.
Ensure customer satisfaction within your territory.
Assist or mentor technicians, both internal and external, in preventive maintenance, troubleshooting, repair, and equipment testing.
Support the Product Support Center help desk in resolving customer inquiries.
Collaborate with dealer service and sales teams to promote products and services.
Timely submission of daily reports, weekly expenses, and project documentation.
Stay updated with training on all new and revised platforms.
Strategic Thinking and Action:
Business Acumen, Vision and Purpose, Intellectual Rigor
Achieving Results:
Drive for Results, Change and Adaptability, Resource Management
Enhancing Organizational Capability:
Managerial Courage, Accountability, Talent Development
Leadership Attributes:
Interpersonal Communication Skills, Professional Presence
Additional Skills:
Customer Focus, Negotiation Skills
This position requires 90-95% of work within the assigned territory.
On-call duty is included for the designated area.
Requirements:
Bachelor's degree in Electrical Engineering or Electrical Engineering Technology, or a minimum of 3 years of relevant equipment experience.
Ability to interpret AC/DC schematics and wiring diagrams.
Preferred experience in PLC programming (Allen Bradley, Schneider, Siemens, GE, etc.).
Preferred experience in Human Machine Interface programming (Rockwell, Schneider, Siemens, GE, etc.).
Knowledge of Power Distribution and Switchgear is preferred.
Proficient in computer applications including Microsoft Word, Excel, Outlook, and Adobe PDF.
A valid driver's license with a satisfactory driving record is required.
Must reside near a major airport (within an hour's drive).
Ability to sit or stand for extended periods.
Ability to perform repetitive tasks.
Ability to lift up to 35 lbs.
Willingness to travel 75% within the assigned territory.
Preferred Additional Qualifications:
Exceptional oral and written communication skills.
Strong business acumen and commercial awareness.
Advanced organizational capabilities and robust interpersonal skills.
Additional Information:
Relocation assistance is not available for this position.
Any relocation expenses incurred will be the responsibility of the selected candidate.
At Caterpillar, we aim for you to have a fulfilling career. Our teams are essential to the success of our clients who are dedicated to building a better world. Here, you earn more than just a salary; we value your contributions and offer a comprehensive rewards package that includes immediate benefits (medical, dental, vision, RX, and 401K)
Additional benefits encompass paid vacation days and paid holidays (prorated based on hire date)
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