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Restaurant Operations Manager

2 months ago

Overland Park, Kansas, United States IHOP Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at IHOP. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our guests receive an exceptional dining experience, and driving sales growth.

Key Responsibilities
  • Leadership and Team Management: Supervise and train a team of restaurant staff to ensure they meet IHOP standards for quality, service, and cleanliness.
  • Customer Service: Ensure that all guests receive a warm and welcoming experience, and that their needs are met promptly and efficiently.
  • Financial Management: Monitor and control restaurant expenses, manage inventory, and maintain accurate financial records.
  • Marketing and Sales: Develop and implement marketing strategies to drive sales growth and increase customer loyalty.
  • Compliance and Risk Management: Ensure that the restaurant is in compliance with all relevant laws and regulations, and that all safety and health protocols are followed.
Requirements
  • Education: High school diploma or equivalent required; degree in hospitality, business, or related field preferred.
  • Experience: Minimum 2 years of experience in restaurant management or a related field.
  • Skills: Strong leadership and communication skills, ability to work in a fast-paced environment, and proficiency in restaurant management software.
About IHOP

Since 1958, IHOP has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. We're a leader in the casual dining industry, known for our delicious pancakes, omelets, and other breakfast favorites. Our mission is to provide a warm and welcoming atmosphere for our guests, and to make every visit a memorable one.