Customer Service Representative

1 month ago


Brunswick, Maine, United States U-Haul International, Inc Full time
Job Summary

As a key member of our U-Haul International, Inc team, you will play a vital role in ensuring seamless customer interactions and efficient equipment management. Your primary responsibilities will include assisting customers with calls, supporting field team members, and collaborating with U-Haul dealerships to optimize equipment placement and reservation management.

Key Responsibilities:
  • Provide exceptional customer service, addressing inquiries and resolving issues in a timely and professional manner.
  • Collaborate with field team members to ensure effective equipment management and placement, aligning with customer demand and productivity goals.
  • Support U-Haul dealerships in equipment and reservation management, fostering strong relationships and driving business growth.
  • Direct incoming customers' equipment to areas based on demand and productivity, ensuring efficient operations.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Strong problem-solving and analytical skills, with the capacity to adapt to changing situations.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.


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