Customer Experience Manager
3 weeks ago
- Oversee staff scheduling to ensure optimal coverage and timely response to inquiries.
- Conduct onboarding training for new hires, focusing on healthcare terminology, company procedures, and CRM systems.
- Maintain a high level of patient satisfaction by de-escalating concerns and following up on outstanding issues promptly.
This position also involves resolving escalated and complex patient issues, monitoring call quality, and ensuring compliance with industry guidelines and regulations.
We are looking for a professional with 5+ years of experience in healthcare customer service, a proven track record of patient retention and satisfaction, and advanced proficiency in Microsoft Excel, PowerPoint, and CRM systems.
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Customer Experience Coordinator
3 weeks ago
Vergennes, Vermont, United States Ej Equipment Corp Full timeAbout Us: Ej Equipment Corp is a leading provider of high-quality equipment and services to various industries. We pride ourselves on delivering exceptional customer experiences and fostering a positive work environment.Job Description: As a Customer Experience Coordinator - Service Department, you will play a crucial role in ensuring seamless interactions...
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Customer Experience Representative
2 weeks ago
Vergennes, Vermont, United States Wingstop Full timeAt Wingstop, we're looking for a Customer Experience Representative to join our team. As a Customer Experience Representative @ Wingstop, you'll be responsible for delivering exceptional service by:Key ResponsibilitiesActing as the face and voice of Wingstop to all guests who walk into the restaurant.Providing guests with authentic, positive, and genuine...
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Customer Experience Specialist
2 weeks ago
Vergennes, Vermont, United States Ej Equipment Corp Full timeJob OverviewThe Customer Experience Specialist - Automotive will play a critical role in providing outstanding customer service and support to our clients. This includes greeting customers promptly, scheduling appointments, and acting as a liaison between customers and service technicians.
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Global Customer Success Manager
3 weeks ago
Vergennes, Vermont, United States ServiceNow Full timeCustomer Success Manager Job DescriptionWe are seeking a Global Customer Success Manager to join our team at ServiceNow. In this role, you will be responsible for managing key internal and external initiatives to deliver exceptional customer experiences and drive business growth. You will lead cross-functional teams, provide regular updates to customers and...
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Strategic Customer Management Lead
3 weeks ago
Vergennes, Vermont, United States ServiceNow Full timeAbout the RoleWe are seeking a Strategic Customer Management Lead to join our team at ServiceNow. In this role, you will be responsible for managing key internal and external initiatives to deliver exceptional customer experiences and drive business growth. You will lead cross-functional teams, provide regular updates to customers and internal stakeholders,...
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Vergennes, Vermont, United States Texas Auto Value Full timeJob DescriptionTexas Auto Value is a growing wholesale dealership specializing in pre-owned vehicles for independent dealerships nationwide.We are committed to providing our customers with high-quality vehicles and exceptional customer service, setting us apart in the industry.As a Car Wash Sales Attendant, you will be part of a talented team passionate...
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Vergennes, Vermont, United States Royal Electric Full timeWe are seeking highly motivated and detail-oriented individuals to join our Internship Program at Royal Electric Company. As an intern, you will have the opportunity to gain hands-on experience in electrical design, construction, and project management.This role involves working closely with our experienced project management teams and gaining valuable...
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Customer Service Manager
4 weeks ago
Vergennes, Vermont, United States Ferretti Search Full timeKey Responsibilities:Technical manufacturing & quoting: Collaborate with the manufacturing team to provide technical quotes and support to customers.Manage and resolve complex customer inquiries and issues via phone, email, and chat.Process and oversee customer orders, ensuring accuracy and efficiency.
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Client Experience Specialist
5 days ago
Vergennes, Vermont, United States RJO Consulting Full timeJob DescriptionAt RJO Consulting, we're committed to delivering exceptional customer experiences through our Contract Manufacturing services. We're seeking an Order Fulfillment Coordinator to join our Addison, IL-based team.Essential Functions:Communicate effectively with internal departments to ensure timely order fulfillment.Manage customer relationships,...
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Order Management Coordinator
3 weeks ago
Vergennes, Vermont, United States RJO Consulting Full timeCustomer Service OpportunityWe're looking for a talented individual to join our team as a Service Excellence Associate in contract manufacturing. If you're passionate about delivering exceptional customer experiences, we encourage you to apply!About the Role:As a Service Excellence Associate, you'll be responsible for providing outstanding customer service,...
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Customer Service Representative
4 weeks ago
Vergennes, Vermont, United States Safelite Full timeCompetitive Salary: $20/hourSafelite is seeking a Candidate Title: Customer Advocate to deliver exceptional customer experiences. With competitive weekly base pay starting at $20/hour and a benefits package valued at more than $10k, this role offers stability and growth opportunities.Job Overview:Welcome customers in-shop and resolve concerns quickly and...
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Customer Service Liaison
3 weeks ago
Vergennes, Vermont, United States Mistica Foods LLC Full timeJob SummaryWe are seeking a highly skilled Customer Service Liaison to join our team at Mistica Foods LLC, a leading meat manufacturer. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our corporate customers, providing exceptional support and issue resolution.This role requires...
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Customer Engagement Specialist
3 weeks ago
Vergennes, Vermont, United States VISIONARY MANAGEMENT CONSULTING LLC Full timeJob Title: Customer Engagement SpecialistVisionary Management Consulting LLC is a forward-thinking company committed to innovation and employee satisfaction. As a Customer Engagement Specialist, you will play a pivotal role in enhancing our customers' experiences, building lasting relationships, and driving business growth through strategic partnerships and...
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Brand Experience Specialist
4 weeks ago
Vergennes, Vermont, United States A Plus Marketing Group Inc. Full timeAbout UsA Plus Marketing Group Inc. specializes in high-quality products and delivering superior customer experience. Our mission is to provide brands with the opportunity to connect directly with their target market and capture their attention through exceptional product experiences.We empower our Brand Ambassadors to go beyond their limits and support our...
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Customer Service Representative
4 weeks ago
Vergennes, Vermont, United States Safelite Group, Inc. Full timeOverviewSafelite Group, Inc. is a leading provider of vehicle glass repair and replacement services. As a Customer Advocate, you will be part of the company's first impression with customers, delivering a memorable experience during every interaction.What You'll GetA competitive weekly base pay starting at $20/hour.A benefits package valued at more than...
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Customer Service Representative
3 weeks ago
Vergennes, Vermont, United States PHP Agency Inc. Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at PHP Agency Inc. The successful candidate will be responsible for providing exceptional customer service, resolving customer complaints, and promoting company products.The ideal candidate will have excellent communication skills, both written and verbal, and be...
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Customer Development Representative
3 weeks ago
Vergennes, Vermont, United States WRIGHT CONSULTING TEAM LLC Full timeWe are seeking a highly skilled Marketing Specialist to join our team at Wright Consulting Team LLC. This role focuses on driving client growth through effective sales and marketing strategies.The ideal candidate will have prior experience in marketing or related fields, with a proven track record of success in client-facing roles. Strong project management...
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Customer Service Cashier
3 days ago
Vergennes, Vermont, United States Walmart Full timeJob SummaryWalmart is seeking a highly motivated and detail-oriented Customer Service Cashier to join our team at Walmart Supercenter #5965. As a critical component of our front-end operations, you will be responsible for processing customer transactions, managing cash register operations, and providing exceptional customer service.This role requires strong...
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Bilingual Customer Service Representative
3 weeks ago
Vergennes, Vermont, United States PrideStaff Full timeJob DescriptionBecome a key player in our Addison client's success as a Bilingual Customer Service Representative. In this role, you will work directly with future and current Independent Agents to ensure compliance with life insurance licensing. This fast-paced position requires attention to detail and excellent communication skills.We are partnering with...
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Customer Service Representative
2 weeks ago
Vergennes, Vermont, United States PrideStaff Full timeJob DescriptionWe are seeking a highly skilled Bilingual Customer Service Representative to join our team at PrideStaff. As a key member of our Contact Center, you will be responsible for providing exceptional customer service to our clients while ensuring compliance with industry regulations.This is an excellent opportunity for individuals who enjoy working...