Order Management Coordinator

3 weeks ago


Vergennes, Vermont, United States RJO Consulting Full time
Customer Service Opportunity

We're looking for a talented individual to join our team as a Service Excellence Associate in contract manufacturing. If you're passionate about delivering exceptional customer experiences, we encourage you to apply

About the Role:

As a Service Excellence Associate, you'll be responsible for providing outstanding customer service, responding to inquiries, and resolving customer complaints in a timely and professional manner.

Your Key Responsibilities:

  • Respond promptly to customer inquiries and resolve issues efficiently.
  • Communicate effectively with customers to address their needs and concerns.
  • Work collaboratively with internal teams to ensure seamless communication and issue resolution.
  • Process customer orders and changes according to established procedures.
  • Collaborate with the accounting department to resolve disputed items and returns.

Earnings and Career Growth:

Estimated annual salary: $55,000-$65,000, with opportunities for career advancement and professional development within our organization.



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