Restaurant Operations Manager

3 days ago


Newark, Delaware, United States Qdoba Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Qdoba. As an Assistant Restaurant Manager, you will play a key role in managing the day-to-day operations of our restaurant, ensuring that our guests receive exceptional service and that our food quality meets our high standards.

Key Responsibilities
  • Restaurant Operations
    • Manage the restaurant's daily operations, including staffing, inventory, and customer service.
    • Develop and implement strategies to improve restaurant performance and increase sales.
    • Monitor and control costs, including labor, inventory, and supplies.
  • Team Leadership
    • Lead and motivate a team of restaurant staff to achieve exceptional customer service and sales results.
    • Train and develop staff to ensure they have the skills and knowledge needed to succeed in their roles.
    • Coach and counsel staff to improve performance and address any issues or concerns.
  • Guest Service
    • Ensure that all guests receive exceptional service and that their needs are met.
    • Develop and implement strategies to improve guest satisfaction and loyalty.
    • Monitor and address any guest complaints or concerns.
  • Business Results
    • Develop and implement strategies to improve restaurant performance and increase sales.
    • Monitor and control costs, including labor, inventory, and supplies.
    • Identify and capitalize on opportunities to improve restaurant performance and increase sales.
Requirements
  • Education
    • High school diploma or equivalent required.
  • Experience
    • Minimum of 1+ years' experience as a Team Leader or Assistant Manager in a customer service environment with some P&L responsibility.
  • Skills
    • Ability to communicate in English required; Spanish comprehension helpful.
    • Fundamental reading, writing, math, and computer/POS skills required.
  • Physical Demands
    • Must be able to reach, bend, stoop, climb, and/or lift up to 50 pounds.
    • Must be able to operate/access equipment at standard heights while walking or standing during entire shift.
  • Work Schedule
    • Must make a minimum commitment of 45 hours per week with shifts of varying times and lengths.
    • Must be available and willing to work a variety of days/times, including weekends and evenings.
Benefits
  • Health Insurance
    • Dental insurance.
    • Disability insurance.
    • Health insurance.
    • Life insurance.
    • Vision insurance.
  • Other Benefits
    • Employee discount.


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