Restaurant Operations Manager

2 months ago


Newark, Delaware, United States Chick-fil-A Full time

Job Summary

The Restaurant Operations Manager is responsible for directing the daily operations of a quick service restaurant, ensuring compliance with company standards in all areas of operations, including production, preparation, customer relations, restaurant maintenance and repair, inventory management, team management, recruiting, financial accountability, and ensuring the highest quality products and services are delivered to our customers.

Key Responsibilities

  • Direct and manage the daily operations of the restaurant, ensuring compliance with company standards and policies.
  • Oversee production, preparation, and customer relations, ensuring a high level of quality and service.
  • Manage restaurant maintenance and repair, ensuring a clean and safe environment for customers and team members.
  • Develop and implement effective inventory management systems, minimizing waste and maximizing efficiency.
  • Recruit, train, and develop team members, ensuring a high level of performance and customer satisfaction.
  • Manage financial resources, ensuring accurate budgeting and forecasting.
  • Collaborate with the Chick-fil-A Operator to achieve business objectives and goals.

Requirements

  • Previous management experience in a quick service restaurant environment.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Strong analytical and problem-solving skills.
  • Ability to work a flexible schedule, including evenings and weekends.

Benefits

  • Competitive pay and benefits package.
  • Opportunities for career advancement and professional growth.
  • A supportive and collaborative work environment.
  • Flexible scheduling and work-life balance.


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