Vice President of Venue Operations

2 days ago

Indianapolis, Indiana, United States Indianapolis Symphony Orchestra Full time
Job Summary

The Indianapolis Symphony Orchestra is seeking a highly skilled and experienced Vice President of Venue Operations to lead the events and venue operations team. This key leadership role will be responsible for providing a superior experience for guests while ensuring the safety of both patrons and employees.

Key Responsibilities:

  • Develop and manage staffing and procedures to ensure safe and accessible experiences for audience members and event participants.
  • Provide strategic direction for all events held at ISO venues.
  • Ensure proper appearance and operation of facilities at all times.
  • Oversee all operations at Symphony on the Prairie, including booking and execution.
  • Partner with Conner Prairie to negotiate the Symphony on the Prairie contract and initiate capital improvement projects.
  • Lead a team of direct reports and indirect team members in event planning, food and beverage, security, facilities, and Symphony on the Prairie.
  • Manage financial resources by preparing annual budgets and adhering to approved budgets.
  • Work closely with the Vice President of Artistic Operations and Director of Orchestra Operations on concert and event planning.
  • Proactively manage major capital improvements to facilities and supervise contractors.
  • Oversee vendor relationships and provide instruction on preventative and routine maintenance.
  • Comply with city ordinances and represent the ISO on city committees.
  • Serve as primary ISO management representative for tenants and manage lease fulfillment.
  • Ensure proper security for all ISO facilities and manage access management systems.
  • Actively promote Hilbert Circle Theatre as a rental space for corporate events and other appropriate events.
  • Assume full responsibility for all food and beverage activities, including financial performance and timely renewals of licenses.
  • Support special projects as assigned by the CEO.

Requirements:

  • B.A. or B.S. degree in a related field required.
  • At least five years related experience in venue or event management, including supervision of a substantial number of employees.
  • Concert hall, performing arts center, or amphitheater operations experience preferred.
  • Excellent written, oral, and interpersonal communication skills.
  • Ability to multi-task and provide a calm demeanor in a fast-paced environment.
  • Strong interpersonal relations, particularly with other members of the executive leadership team.
  • Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Experience with Momentus or other similar venue management systems preferred.

About the Indianapolis Symphony Orchestra:

The Indianapolis Symphony Orchestra is one of the leading orchestras in the nation, committed to artistic excellence and ambitious approaches to music education, performance, and collaboration.

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