Project Manager

6 days ago

Temecula, California, United States Frontline Wildfire Defense Full time
About This Opportunity

We are seeking a highly skilled and experienced Senior Project Manager to join our team at Frontline Wildfire Defense. As a key member of our operations team, you will play a critical role in ensuring the successful installation of our wildfire defense systems, providing exceptional customer service, and driving business growth.

Key Responsibilities:
  • Project Management: Manage installations to design specifications, within budget and timeline targets, ensuring high-quality results and customer satisfaction.
  • Stakeholder Management: Collaborate with homeowners, crew members, subcontractors, builders, architects, and other stakeholders to manage expectations and provide a great customer experience.
  • Product Improvement: Understand the mechanical, hardware, and software engineering of the Frontline System and contribute to ongoing product improvement and innovation.
  • Residential Construction Knowledge: Understand residential construction and local building requirements, working with inspectors in building and fire departments as needed.
  • Team Leadership: Encourage, engage, and lead the install team, driving success and fostering a spirit of teamwork among team members.
  • Performance Evaluation: Evaluate and provide guidance and feedback to team members to improve their expertise and project performance.
  • Supply Chain Management: Manage material procurement and tracking, creating or improving processes for supply chain, inventory, job costing, and overall design and installation of the system.
  • Recruitment and Training: Assist with recruiting, training, and supervising foremen and crew members, as well as recruiting, training, and managing project operations team members.
  • Technical Support: Provide operations and maintenance support to existing customers, creating a technical support function to oversee Frontline Controller configuration, installation, and maintenance.
  • Sales and Business Development: Support sales and business development through participating in the sales cycle, building relationships with builders, architects, and developers, and recruiting channel partners that bring new sales opportunities.
  • Process Improvement: Create close partnerships and processes between sales and operations, from initial site visits, design, and scoping to scheduling and preparation with subcontractors and customer contractors.
  • Performance Metrics: Evaluate performance for the install team's Foreman and Superintendents, identifying trends, recommending improvements, and submitting quarterly bonus forms.
  • Additional Responsibilities: Perform other duties as assigned, including backflow testing, drafting T&M agreements, ensuring sales tax exemptions, and vehicle maintenance management.
Requirements:
  • Excellent Communication and Problem-Solving Skills: Excellent communication and problem-solving skills and empathy in working with customers, accounts, and teammates.
  • Remote Work and Travel: Willing to work remotely, travel to customers throughout California, and work nights and weekends as needed.
  • Communication and Teaching Skills: Great communicator and teacher - both in terms of creating the story and presentation and delivering it to the Install Team, customers, and partners.
  • Technical Skills: Proficient in Google Suite (Slides, Docs, Sheets, Gmail, Calendar, Drive) and Slack.
  • Vehicle and Driver's License: Must possess a vehicle and valid driver's license to drive to and from job site locations if support is needed.
  • Home Internet Broadband Access: Must have home internet broadband access.
Compensation and Benefits:
  • Salary and Bonus Opportunities: Salary based on experience + Quarterly Bonus opportunities tied to performance.
Life at Frontline:
  • Passionate and Driven Team: Join a passionate & driven team, with a mission and a sense of humor.
  • Flexible Work Environment: Flexible work environment.
  • Competitive Compensation and Benefits: Competitive hourly rate and commission package, medical, dental, vision insurance, 401k, flexible time off policy, and 10 paid Holidays per year.
Diversity and Inclusion:

Diversity and inclusion are essential values at Frontline. We know we'll do our best and most impactful work when we feel we're represented and we belong. We encourage talented people from a wide variety of backgrounds and experiences to apply.

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