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Assistant Branch Manager

1 month ago

O'Fallon, Missouri, United States GCS Credit Union Full time
Job Title: Assistant Branch Manager

At GCS Credit Union, we're committed to delivering exceptional member service and fostering a culture of collaboration and growth. As an Assistant Branch Manager, you'll play a vital role in ensuring the smooth operation of our branch, providing support to our members, and contributing to the overall success of our organization.

Key Responsibilities:
  • Assist the Branch Manager in managing daily branch operations, including supervising tellers and MSR's, and ensuring that member needs are met in a timely and courteous manner.
  • Develop and implement strategies to improve member service, productivity, and efficiency within the branch.
  • Collaborate with the Branch Manager to identify areas for improvement and implement changes to enhance the overall branch experience.
  • Provide training and development opportunities to branch staff, ensuring they have the skills and knowledge needed to excel in their roles.
  • Monitor and maintain accurate records of branch activities, including cash handling, vault security, and ATM balancing.
  • Ensure compliance with Credit Union policies, procedures, and regulatory requirements.
Requirements:
  • 6-12 months of experience in a similar role or related field.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and problem-solving skills.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to make a real difference in the lives of our members.