Financial Center Assistant Manager
4 weeks ago
**Job Summary:**
We are seeking a highly motivated and experienced Financial Center Assistant Manager to join our team at Bank of America. As a key member of our financial center team, you will be responsible for managing the day-to-day operations of the center, ensuring that all aspects run smoothly and efficiently.
**Key Responsibilities:**
- Manage client traffic and engage with clients to foster a positive experience
- Oversee business results through formalized management routines and coaching
- Create a world-class client experience environment
- Manage market-level initiatives prescribed by market leaders
- Drive operational excellence by engaging employees on business strategy
- Manage organizational priorities and effective execution
**Requirements:**
- Enthusiastic and highly motivated self-starter with a strong work ethic and intense focus on results
- Collaborates effectively to get things done, building and nurturing strong relationships
- Displays passion, commitment, and drive to deliver an experience that improves clients' financial lives
- Confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed
- Communicates effectively and confidently and is comfortable engaging all clients
- Has the ability to learn and adapt to new information and technology platforms
- Applies strong critical thinking and problem-solving skills to meet clients' needs
- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
- Can manage complexity, prioritize tasks, delegate, and execute in a fast-paced environment
- Can interpret performance results, find opportunities to drive success, and hold others accountable to results
- Can be flexible to work weekends and/or extended hours as needed
**Preferred Qualifications:**
- Experience in financial services and knowledge of financial services industry, products, and solutions
- Experience in mortgage, retail, and/or hospitality
- Experience working in an environment with individual and team goals where goals were routinely met or exceeded
- Bilingual skills
**About Bank of America:**
Bank of America is a leading financial institution that is committed to helping our clients achieve their financial goals. We are guided by a common purpose to help make financial lives better through the power of every connection. Our team is dedicated to delivering exceptional service and creating a positive experience for our clients.
**Equal Employment Opportunity:**
Bank of America is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is free from discrimination and harassment and where all employees feel valued and respected.
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