Financial Center Assistant Manager

4 weeks ago


O'Fallon, Missouri, United States Bank of America Full time

**Job Summary:**

We are seeking a highly motivated and experienced Financial Center Assistant Manager to join our team at Bank of America. As a key member of our financial center team, you will be responsible for managing the day-to-day operations of the center, ensuring that all aspects run smoothly and efficiently.

**Key Responsibilities:**

  • Manage client traffic and engage with clients to foster a positive experience
  • Oversee business results through formalized management routines and coaching
  • Create a world-class client experience environment
  • Manage market-level initiatives prescribed by market leaders
  • Drive operational excellence by engaging employees on business strategy
  • Manage organizational priorities and effective execution

**Requirements:**

  • Enthusiastic and highly motivated self-starter with a strong work ethic and intense focus on results
  • Collaborates effectively to get things done, building and nurturing strong relationships
  • Displays passion, commitment, and drive to deliver an experience that improves clients' financial lives
  • Confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed
  • Communicates effectively and confidently and is comfortable engaging all clients
  • Has the ability to learn and adapt to new information and technology platforms
  • Applies strong critical thinking and problem-solving skills to meet clients' needs
  • Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
  • Can manage complexity, prioritize tasks, delegate, and execute in a fast-paced environment
  • Can interpret performance results, find opportunities to drive success, and hold others accountable to results
  • Can be flexible to work weekends and/or extended hours as needed

**Preferred Qualifications:**

  • Experience in financial services and knowledge of financial services industry, products, and solutions
  • Experience in mortgage, retail, and/or hospitality
  • Experience working in an environment with individual and team goals where goals were routinely met or exceeded
  • Bilingual skills

**About Bank of America:**

Bank of America is a leading financial institution that is committed to helping our clients achieve their financial goals. We are guided by a common purpose to help make financial lives better through the power of every connection. Our team is dedicated to delivering exceptional service and creating a positive experience for our clients.

**Equal Employment Opportunity:**

Bank of America is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is free from discrimination and harassment and where all employees feel valued and respected.



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