Business Performance Analyst
3 weeks ago
The Business & Financial Performance Analyst is a professional role responsible for providing management with data, analysis, and insight of Citi's U.S. Personal Bank's financial results. This in-business role helps compile and communicate performance versus budget. Experience with business intelligence platforms and data bases is preferred. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas.
Responsibilities:- Performs routine validations including detailed documentation of results for Financial Reporting data cube to ensure data availability and integrity are maintained.
- Develops and maintains financial models in support of network investment ROI projections (market level and site specific).
- Serves as primary liaison between various departments for the aggregation of financials assumptions (model inputs: staffing, balances, capital, expense, etc.).
- Tracks performance assessments against projections/ budgets/ goals.
- Performs ad hoc analysis where required to assist in management decision making.
- Creates reports to clearly summarize trends and provide insight to senior management.
- Develops and maintains relationships with key partners and senior management to influence behavior and decision making.
- Prepares presentations and analysis.
- Escalates program risks to the Program Director, or Program Sponsor, when appropriate.
- Works with Program Sponsor to ensure business case cost benefit analysis is in line with business objectives.
- Establishes targets for expense changes and ensures rigorous tracking against goals.
- Identifies operational opportunities to reduce expense.
- Connects expense actions to broader strategic goals.
- Partners within Branch Network team, as well as with Finance, Business Performance and Analytics teams, to dissect and understand drivers of US Branch Network expense base.
- Validates and corrects for underlying assumptions in expense allocations, both to and from the Branch Network business.
- Identifies operational opportunities to reduce expense.
- 6-10 years of experience
- Experience with business intelligence platforms (Tableau, Qlikview, Cognos) and analytical cubes (Essbase, SQL Server Analysis Services) is preferred.
- Strong background and understanding of Accounting and Finance, with financial analysis/ financial planning & analysis preferred.
- Strong quantitative abilities, with ability to solve complex problems.
- Excellent communication skills with ability to build relationships.
- Proficient computer skills with a focus on Microsoft Excel.
- Knowledge of Citi and experience across Finance and Business preferred.
- Bachelor's/University degree, potentially Master's degree
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