Account Executive, Client Relationship Management

3 weeks ago


Livonia, Michigan, United States T-Mobile Full time
Job Overview

As a highly skilled Account Executive, Client Relationship Management, you will play a key role in driving incremental growth within a targeted set of accounts. You will work closely with Enterprise and/or Strategic Account Executives to develop and execute long-term strategic account plans, focusing on developing positive relationships with clients and identifying business problems that can be solved with T-Mobile's solutions and products.

Key Responsibilities:

  • Identify customer needs and apply solution-based selling techniques to demonstrate the value of T-Mobile's products and services.
  • Develop an account strategy to maintain and grow business by deepening your understanding of the account's position in the market, its product/service, points of differentiation, and the competitive landscape.
  • Monitor, share, and act on sales activity and metrics specific to the customer.
  • Develop positive relationships with stakeholders broad and deep in the account and identify business problems that can be solved with our solutions and products.
  • Regularly meet with clients and partners to develop strategy and outcomes while forming relationships, establish EBCs, and attend trade shows and other industry events to capitalize on networking and relationship-building opportunities.
  • Proactively remain connected to accounts and the market to access new search opportunities and ensure all viable stakeholders are engaged on a regular and effective basis.
  • Lead account input and feedback for all projects with detailed outcomes and timelines.
  • Proactively coordinate and translate customer needs within internal departments and act as an escalation point to resolve customers' problems.

Requirements:

  • High School Diploma/GED (Required)
  • Bachelor's Degree (Preferred)
  • 4-7 years of B2B Field Sales Experience, preferably with Fortune 1K accounts (Required)
  • 2-4 years of Telecom, Software, or Technology experience (Required)

What We Offer:

  • Competitive base salary and compensation package
  • Annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches
  • Multiple wealth-building opportunities
  • Flexible work arrangements, including remote and in-office work

About T-Mobile:

T-Mobile is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment that values and respects all employees. We believe that our differences are what make us stronger and more innovative, and we strive to create a workplace where everyone feels valued, respected, and empowered to succeed.



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