Customer Service Expert

3 days ago


San Antonio, Texas, United States San Antonio Water System Full time

**Company Overview:** San Antonio Water System is a leading provider of water and wastewater services. We are seeking a highly skilled Customer Service Investigator to join our team.

**Salary:** The estimated salary for this role is $60,000 - $80,000 per year, depending on experience.

**Job Description:** As a Customer Service Investigator, you will be responsible for performing a variety of service functions including irrigation system reviews, investigating possible theft, and ensuring accuracy in billing of accounts for water and wastewater customers. You will work closely with our operations team to resolve customer complaints and provide exceptional service.

**Required Skills and Qualifications:** To be successful in this role, you will need excellent communication and problem-solving skills. You should have a strong understanding of water utility systems and be able to analyze complex data. A bachelor's degree in a related field is preferred.

**Benefits:** Our company offers a comprehensive benefits package including health insurance, retirement savings plan, and paid time off. We also offer opportunities for professional growth and development.



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