Customer Service Representative

6 days ago


San Antonio, Texas, United States FS Builder Resources Full time
Job Description

Flooring Services is a trusted leader in the home building industry, dedicated to providing exceptional customer service and supporting our clients and employees with integrity.

Our Team's Daily Tasks:

  • We collect customer details and order specifications for efficient processing.
  • We respond promptly and professionally to customer communications.
  • We update records accurately to ensure seamless reselections and rescheduled installs.
  • We resolve customer orders effectively and efficiently.
  • We collaborate harmoniously with colleagues to meet daily expectations.
  • We adhere strictly to confidentiality regulations.
  • We proofread data meticulously to ensure accuracy.

Essential Skills and Qualifications:

  • 1-3 years of customer service experience is preferred.
  • A High School Diploma or equivalent is required.
  • The ability to type 40 WPM is desirable.
  • Excellent communication and interpersonal skills are essential.
  • A positive attitude and drive to succeed are vital.

Benefits of Joining Our Team:

  • We offer comprehensive Medical, Dental, and Vision coverage.
  • A 401K plan is available for retirement savings.
  • Paid Holidays and Vacation Time allow for relaxation and rejuvenation.
  • Employee Appreciation events foster a sense of community.

Flooring Services and its affiliated entities value diversity and are proud to be an Equal Opportunity Employer. We do not discriminate based on protected characteristics such as race, religion, color, national origin, gender, sexual orientation, age, or disability status.



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