Catering Services Director
6 days ago
Job Summary:
The Sr. Catering Services Manager is a leadership position responsible for overseeing all aspects of catering solutions and special events at a local Campus Dining Facility. This role requires prior experience managing salaried employees and involves leading a team to deliver events or catering delivery requests in line with customer expectations and service standards.
Key Responsibilities:
- Develop and complete catering solutions to meet customers' needs
- Build and maintain effective client and customer relationships
- Ensure consistent quality in planning and carrying out events
- Facilitate the delivery of prepared food and setup of events crafted from banquet event orders
- Assist clients in planning special events and providing creative solutions to clients' needs
- Train and lead catering employees to ensure catering and event standards are followed, ensuring quality in final presentation
- Provide completed Banquet Event Orders to the team and ensure quality assurance that all requests are met prior to the event
- Responsible for delivering food and labor targets
- Responsible for the execution of catering events of varied size and scope, including staffing and management
- Ensure accurate reporting of all catering-related revenue, expenses, and receivables
- Recruit, train, schedule, and develop team members
- Ensure compliance with all food, occupational, and environmental safety policies
Requirements:
- Requires at least 2-3 years of experience in events, hospitality, and/or catering
- Requires 2-4 years of experience in a management role with experience leading salaried managers
- Experience working in a higher education setting and/or large-scale catering events is preferred
- Requires a bachelor's degree or equivalent experience
- Available to work event-based hours
- Must have excellent communication skills
- Complete Food Handlers and Alcohol Service Certifications as required
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
- Ability to stand for extended periods of time
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