Housekeeping Operations Specialist

7 days ago


Petoskey, Michigan, United States Odawa Casino Resort Full time
Job Summary

We are seeking a highly skilled and detail-oriented Facilities Maintenance Associate to join our team at Odawa Casino Resort. As a key member of our housekeeping department, you will be responsible for maintaining the cleanliness and appearance of our casino and administrative buildings.

Key Responsibilities
  • Cleaning and Maintenance: Conduct thorough cleaning and maintenance tasks in public areas, including floors, carpets, and upholstery.
  • Equipment Operation: Operate and maintain cleaning equipment, including floor and carpet cleaning machines.
  • Guest and Team Member Interaction: Provide excellent customer service to guests and team members, responding to their needs and concerns in a professional and courteous manner.
  • Teamwork and Communication: Work collaboratively with other team members to achieve departmental goals and objectives, maintaining open and effective communication throughout the process.
  • Adherence to Policies and Procedures: Follow all safety and chemical guidelines, as well as organizational policies and procedures, to ensure a safe and healthy work environment.
Requirements
  • Physical Demands: Ability to stand and walk for extended periods, bend, stoop, extend arms overhead, push and/or pull equipment weighing up to sixty (60) pounds, and carry weight up to twenty-five (25) pounds or more.
  • Communication Skills: Ability to read, write, and speak English fluently, with basic math skills and excellent interpersonal skills.
  • Flexibility and Adaptability: Ability to work well with minimal supervision, adapt to changing situations, and work independently as part of a team.
  • Regulatory Compliance: Ability to adhere to regulatory, safety, departmental, and company policies, as well as obtain a gaming license in accordance with the regulations established by the LTBB Gaming Regulatory Commission.


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