Automotive Parts Specialist
1 week ago
An Automotive Parts Specialist is integral to the smooth functioning of our dealership operations. This position involves assisting customers and service technicians in locating the appropriate parts and accessories essential for vehicle maintenance and repairs.
Key Responsibilities
The Automotive Parts Specialist will:
- Customer Support: Deliver exceptional service by helping customers with their inquiries and purchases related to automotive parts.
- Inventory Oversight: Keep precise records of parts inventory, replenish stock, and ensure that parts are accessible for customer needs.
- Order Management: Handle incoming parts orders, monitor shipments, and coordinate deliveries to guarantee prompt fulfillment.
- Technical Expertise: Exhibit a solid understanding of automotive parts and their compatibility with various vehicle models.
- Customer Engagement: Follow up with customers to confirm their satisfaction and resolve any issues or concerns.
- Team Collaboration: Collaborate closely with the service department and fellow team members to ensure seamless customer service and support.
Qualifications
The ideal candidate will possess:
- Automotive Knowledge: A fundamental understanding of automotive parts, including their compatibility and application.
- Customer Service Skills: A strong orientation towards customer service, with excellent communication and problem-solving skills.
- Attention to Detail: The ability to manage inventory with precision and a keen eye for detail.
- Team Player: A collaborative spirit to work effectively with colleagues to ensure operational efficiency and customer satisfaction.
- Physical Stamina: The capability to lift heavy parts and remain on foot for extended periods.
- Experience: Previous experience in customer service or an automotive environment is beneficial.
Benefits
We offer a competitive compensation package that includes:
- Annual Base Salary + Bonus Opportunities
- Paid Time Off (PTO)
- Health, Dental, Vision, and Life Insurance
- Disability Insurance
- Hands-on Training
- Career Advancement Opportunities
- Retirement Plan
- Evenings Off
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