Customer Service Ambassador

3 weeks ago


Madison, Wisconsin, United States Zimbrick Automotive Full time

We are seeking a highly skilled Customer Service Ambassador to join our team at Zimbrick Automotive. As a key member of our customer-facing team, you will play a vital role in delivering exceptional customer experiences that drive loyalty and retention.

Key Responsibilities:

  • Provide personalized service to customers, ensuring their needs are met and exceeded.
  • Build strong relationships with customers, fostering a positive and welcoming environment.
  • Handle customer complaints in a professional and empathetic manner.
  • Process customer transactions accurately and efficiently.
  • Collaborate with colleagues to achieve sales and customer satisfaction goals.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and conflict resolution skills.
  • Basic math skills and accuracy with handling cash and credit transactions.

What We Offer:

  • A competitive hourly rate and opportunities for advancement.
  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.


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