Customer Service Ambassador
4 weeks ago
At Zimbrick Automotive, we're committed to delivering exceptional customer experiences. As a Customer Service Ambassador, you'll play a vital role in ensuring our customers feel valued and supported throughout their journey with us.
Key Responsibilities:
Greet and assist customers with a smile
Build strong relationships with customers to understand their needs and preferences
Handle customer complaints with empathy and professionalism
Answer phone calls and respond to customer inquiries
Process customer repair orders and payments accurately and efficiently
Follow up with insurance payments and accounts receivable
Perform daily deposit reconciliations
What You'll Bring:
Excellent communication and interpersonal skills
Ability to work collaboratively as part of a team
Positive and professional attitude
Commitment to delivering exceptional customer service
What We Offer:
Competitive compensation and benefits package
Opportunities for professional growth and development
Flexible scheduling to accommodate your needs
Comprehensive training program to ensure your success
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