Customer Service Ambassador

4 weeks ago


Madison, Wisconsin, United States Zimbrick Automotive Full time
Customer Service Ambassador

At Zimbrick Automotive, we're committed to delivering exceptional customer experiences. As a Customer Service Ambassador, you'll play a vital role in ensuring our customers feel valued and supported throughout their journey with us.

Key Responsibilities:

Greet and assist customers with a smile

Build strong relationships with customers to understand their needs and preferences

Handle customer complaints with empathy and professionalism

Answer phone calls and respond to customer inquiries

Process customer repair orders and payments accurately and efficiently

Follow up with insurance payments and accounts receivable

Perform daily deposit reconciliations

What You'll Bring:

Excellent communication and interpersonal skills

Ability to work collaboratively as part of a team

Positive and professional attitude

Commitment to delivering exceptional customer service

What We Offer:

Competitive compensation and benefits package

Opportunities for professional growth and development

Flexible scheduling to accommodate your needs

Comprehensive training program to ensure your success

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