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Cashier Casino Services Associate

2 months ago

New York, New York, United States Caesars Entertainment Full time
Job Summary

We are seeking a highly skilled and customer-focused Cashier Casino Services professional to join our team at Caesars Entertainment. As a key member of our casino operations, you will be responsible for providing exceptional customer service, handling cash transactions, and ensuring a positive gaming experience for our guests.

Key Responsibilities
  • Provide superior customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
  • Process cash transactions, including currency exchanges, jackpot payouts, and redemption of chips, gaming vouchers, coupons, and comps.
  • Verify assigned funds at the beginning and end of each shift, ensuring accountability of all transactions.
  • Operate bank, if assigned, according to procedures, including Main, Chip, and Check banks.
  • Perform cash advance and check cashing transactions, as well as customer deposit transactions.
  • Participate in the supervision, operation, and/or support of Caesars' multi-casino Bad Beat system.
Requirements
  • High school diploma or equivalent required.
  • Ability to read and write English.
  • Prior cash handling experience preferred.
  • Must be able to demonstrate proficiency in basic computer skills.
About Us

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort. We are committed to offering our guests exceptional service and memorable experiences on every visit.

We are an equal opportunity employer and do not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.