Solutions Engineer

2 weeks ago


Louisville, Kentucky, United States Virtual Peaker Full time
Job Opportunity

Virtual Peaker is seeking a skilled Solutions Engineer to join our team. As a key member of our sales team, you will play a crucial role in supporting our mission to build the utility of the future.

Key Responsibilities
  • Collaborate with our sales team to understand client requirements and provide technical guidance on how our solution can meet their needs.
  • Liaise with our product and engineering teams to ensure that new product features are understood and provide feedback from clients.
  • Consult with existing and potential clients to assess and understand software product needs and systems requirements.
  • Demonstrate the product's functionality to existing and potential clients.
  • Develop and present technical materials to explain products and services to prospective customers.
  • Provide expertise and support to sales and account management teams to communicate products, services, and client needs.
  • Propose improved materials or products to clients and explain benefits of changes.
  • Assist in the drafting of proposals and supporting technical documentation.
Requirements
  • Bachelor's degree in engineering, software development, or a related field.
  • Two to four years of experience in a role supporting the sale or implementation of software as a service (SaaS).
  • Excellent verbal and written communication skills.
  • Excellent customer service skills with a proven ability to explain technical products to non-technical audiences.
  • Excellent problem-solving skills.
  • Ability to apply engineering, technology, or other related principles to software sales and solving client problems.
  • Excellent organizational skills and attention to detail.
  • Proficient with Microsoft Office Suite, Google Suite, or related software.
  • Willingness to travel up to 30% of the time.
What We Offer
  • Full remote position with a remote-work stipend.
  • Competitive salary and equity.
  • A collaborative workplace that challenges and celebrates your work.
  • Full benefits, including medical, dental, vision, and 401k.
  • Generous vacation time, sick leave, and holidays.
  • A diverse and inclusive community for everyone.

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