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Technical Support Specialist
2 months ago
Company Overview:
Levi Ray & Shoup Inc. has been a leader in IT consulting for over three decades, known for our commitment to quality and strong client relationships.
Position Summary:
We are currently seeking a skilled IT Support Technician to join our service request team. This role focuses on managing Moves, Adds, and Changes within the organization.
Key Responsibilities:
- Provide Tier I & II technical support to end users.
- Assist with end user relocations and hardware installations.
- Perform troubleshooting for hardware and software issues.
- Manage phone installations and support.
- Build, install, and troubleshoot PCs.
Qualifications:
To be considered for this position, candidates must possess:
- A minimum of 2 years of experience in IT support roles.
- Experience with Active Directory and documentation/ticketing systems.
- Excellent communication skills in English, both written and verbal.
- Permanent authorization to work in the USA.
Diversity and Inclusion:
Levi Ray & Shoup Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.