IT Support Specialist
3 weeks ago
Red Knight Solutions, LLC is seeking a part-time Field Specialist to join its Infrastructure Delivery team.
The successful candidate will perform a variety of hardware-focused, break fix services and solutions on various client products.
Key responsibilities include providing customer break fix support for designated equipment, communicating clearly in written and verbal form, and possessing excellent customer service skills.
Additionally, the Field Specialist will be responsible for accepting and delivering all service calls assigned, completing all administrative tasks associated with each call, and controlling and returning assets and inventory.
Requirements for the position include technical school certification or equivalent and 1-2 years of relevant experience, as well as the ability to drive yourself to client locations and lift and move various computer equipment up to 50 lbs.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo certification training AT NO COST TO YOU
Responsibilities and Skills:
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possessing excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements:
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance
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