Insurance Customer Service Representative

2 days ago


Buffalo, New York, United States AAA of Western & Central NY Full time
Job Summary

At AAA of Western & Central NY, we're seeking a dedicated and compassionate Insurance Customer Service Agent to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our members, resolving their concerns, and promoting our products and services.

Key Responsibilities:

  • Answer customer requests in a timely and effective manner, demonstrating AAA's core values in every interaction.
  • Meet or exceed adherence to assigned schedules and tasks, with minimal reported errors.
  • Display proficiency in job knowledge and problem-solving skills to minimize transferred customer calls.
  • Offer a club-focused sales approach and promote all club products and services to meet or exceed outlined expectations.

Requirements:

  • High school diploma or better.
  • NYS P&C Insurance license.
  • Prior sales/customer service and/or insurance experience preferred.

Benefits:

  • Market-competitive salary.
  • Comprehensive benefits package, including health and dental insurance, 401(k) plan, and more.

Why Join Us?

At AAA of Western & Central NY, we're committed to providing our members with a totally satisfying experience. We're seeking individuals who share our values and are dedicated to delivering exceptional service. If you're passionate about customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.



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