Insurance Customer Service Representative
2 days ago
At AAA of Western & Central NY, we're seeking a dedicated and compassionate Insurance Customer Service Agent to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our members, resolving their concerns, and promoting our products and services.
Key Responsibilities:
- Answer customer requests in a timely and effective manner, demonstrating AAA's core values in every interaction.
- Meet or exceed adherence to assigned schedules and tasks, with minimal reported errors.
- Display proficiency in job knowledge and problem-solving skills to minimize transferred customer calls.
- Offer a club-focused sales approach and promote all club products and services to meet or exceed outlined expectations.
Requirements:
- High school diploma or better.
- NYS P&C Insurance license.
- Prior sales/customer service and/or insurance experience preferred.
Benefits:
- Market-competitive salary.
- Comprehensive benefits package, including health and dental insurance, 401(k) plan, and more.
Why Join Us?
At AAA of Western & Central NY, we're committed to providing our members with a totally satisfying experience. We're seeking individuals who share our values and are dedicated to delivering exceptional service. If you're passionate about customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.
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