Customer Service Representative

1 week ago


Buffalo, New York, United States Government Employees Insurance Company Full time
Customer Service Representative

At Government Employees Insurance Company, we're looking for talented individuals to join our team as Customer Service Representatives. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional service to our policyholders.

Key Responsibilities:
  • Provide top-notch customer service by answering billing questions, making policy changes, and offering recommendations.
  • Work in a fast-paced, high-volume call center environment and adapt to changes quickly.
  • Develop strong communication and problem-solving skills to resolve customer issues efficiently.
  • Collaborate with colleagues to achieve team goals and objectives.
Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and adapt to changing priorities.
  • Basic computer skills and familiarity with customer service software.
What We Offer:
  • A competitive salary range of $18.86 - $28.78 per hour.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.



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