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Emergency Services Coordinator
2 months ago
Location: Siena Lakes by Erickson Senior Living
Siena Lakes is a dynamic new continuing care retirement community that is part of a growing network managed by Erickson Senior Living, a leading provider of senior living and healthcare services across multiple states.
We are seeking a Security/Emergency Services Coordinator for our secure retirement community. This role involves managing emergency and routine service calls while fostering relationships with residents and visitors, ensuring a high level of customer service and hospitality.
Compensation: Competitive, starting at $16.11 per hour, based on experience.
Your Impact:
- Document all relevant information during your shift and initiate preliminary incident reports for Security and Emergency Services Officers.
- Oversee the Emergency Call System for independent living residents.
- Monitor the status of residents during emergency situations.
- Supervise the Fire Alarm System.
- Coordinate ambulance services, including private and 911, as necessary.
- Assist other departments as required.
What We Offer:
- Comprehensive benefits packages including medical, dental, vision, and paid time off in accordance with applicable state laws.
- 401k plan for employees aged 18 and over, with company contributions up to 3% once eligible.
- Secure community with round-the-clock security.
- Complimentary onsite parking at all community and corporate locations.
- Education assistance, certification reimbursement, and student loan refinancing programs available.
- Onsite medical facilities offering wellness visits and care for employees over 18.
- A culture that promotes diversity and inclusion, aligning with our core values and mission.
Qualifications:
- High school diploma or GED is required.
- Previous experience in 911 dispatching or Emergency Medical Services is preferred.
- Ability to remain calm and composed in emergencies and handle ambiguity effectively.
- Strong communication skills to interact with residents, visitors, and staff at all levels, demonstrating diplomacy and sound judgment.
Erickson Senior Living and its affiliates are committed to creating a workplace free from discrimination and harassment, upholding equal opportunity for all individuals.