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Emergency Services Coordinator

2 months ago


Naples, Florida, United States Erickson senior Living Full time

Location: Siena Lakes by Erickson Senior Living

Siena Lakes is a dynamic new continuing care retirement community that is part of a growing network managed by Erickson Senior Living, a leading provider of senior living and healthcare services across multiple states.

We are seeking a Security/Emergency Services Coordinator for our secure retirement community. This role involves managing emergency and routine service calls while fostering relationships with residents and visitors, ensuring a high level of customer service and hospitality.

Compensation: Competitive, starting at $16.11 per hour, based on experience.

Your Impact:

  • Document all relevant information during your shift and initiate preliminary incident reports for Security and Emergency Services Officers.
  • Oversee the Emergency Call System for independent living residents.
  • Monitor the status of residents during emergency situations.
  • Supervise the Fire Alarm System.
  • Coordinate ambulance services, including private and 911, as necessary.
  • Assist other departments as required.

What We Offer:

  • Comprehensive benefits packages including medical, dental, vision, and paid time off in accordance with applicable state laws.
  • 401k plan for employees aged 18 and over, with company contributions up to 3% once eligible.
  • Secure community with round-the-clock security.
  • Complimentary onsite parking at all community and corporate locations.
  • Education assistance, certification reimbursement, and student loan refinancing programs available.
  • Onsite medical facilities offering wellness visits and care for employees over 18.
  • A culture that promotes diversity and inclusion, aligning with our core values and mission.

Qualifications:

  • High school diploma or GED is required.
  • Previous experience in 911 dispatching or Emergency Medical Services is preferred.
  • Ability to remain calm and composed in emergencies and handle ambiguity effectively.
  • Strong communication skills to interact with residents, visitors, and staff at all levels, demonstrating diplomacy and sound judgment.

Erickson Senior Living and its affiliates are committed to creating a workplace free from discrimination and harassment, upholding equal opportunity for all individuals.