BDC Sales Representative

1 day ago


Pasadena, California, United States US Auto Trust LLC Full time
About US Auto Trust LLC

US Auto Trust LLC is one of California's fastest growing automotive groups, proud to represent legendary brands such as Aston Martin, Land Rover, Jaguar, Hyundai, Genesis, Lotus, and Cadillac.

Job Title: BDC Sales Representative

We are seeking a highly skilled BDC Sales Representative to deliver extraordinary customer experiences and drive dealership business.

Responsibilities:
  • Provide exceptional customer service and support to all prospects and customers
  • Answer incoming internet and phone inquiries, schedule test drive appointments, gather vehicle information, and discuss client experiences
  • Follow up with prospects via calls, emails, texts, and voicemails to generate dealership business
  • Update prospect notes using our Customer Relations Manager tool (CRM)
  • Coordinate follow-up with in-store sales associates and managers to ensure proper customer service/sales process
  • Resolve customer complaints, concerns, and issues appropriately
Qualifications:
  • Professional social and communication skills
  • Previous experience in a call center, customer service, retail, and sales is strongly preferred
  • Must have a clean valid driver's license
  • Must pass a personal background check and successfully complete a mandatory drug screen
What We Offer:
  • Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings with company match
  • Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests
  • Values-driven culture built on integrity, professionalism, excellence, and teamwork

We are a Drug Free, Tobacco Free, Non-Smoking (including e-cigarettes) company and Equal Opportunity Employer (EOE).



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