Gem Sales and Service Professional
2 weeks ago
Job Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at Gem. As a Sales Associate, you will be responsible for providing exceptional customer service, meeting sales goals, and maintaining a clean and organized work environment.
Key Responsibilities:
- Customer Service: Greet and interact with customers to determine their individual needs and recommend solutions to meet those needs.
- Sales and Loan Transactions: Meet and exceed sales and loan goals, perform buying, selling, and loan transactions, and handle cash and debit transactions in accordance with established policies and procedures.
- Work Environment: Maintain a clean and organized work area, adhering to store and OSHA standards.
- Communication: Effectively communicate Gem's policies and legalities to customers, and communicate with senior staff and managers in a professional and respectful manner.
Requirements:
- Communication Skills: Ability to communicate in English verbally and in writing.
- Computer Literacy: Competency in using a Windows computing environment, including Word, Excel, and Outlook.
- Education and Experience: High school diploma or equivalent, and 1 year of customer service experience, with a preference for cash handling experience.
Benefits:
- 401(k) Plan: Gem offers a 401(k) plan with matching contributions.
- Health Insurance: Gem provides health insurance to its employees.
- Dental and Vision Insurance: Gem offers dental and vision insurance to its employees.
- Paid Time Off: Gem provides paid time off for its employees.
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