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Customer Service Representative

2 months ago

Vienna, Virginia, United States Jonna Wooten - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will play a vital role in providing exceptional customer service and promoting State Farm insurance and financial services products.

Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with customers, providing personalized service and support to meet their needs.
  • Needs-Based Sales: Use a customer-focused approach to identify and meet the insurance and financial needs of customers, presenting them with tailored solutions and products.
  • Lead Generation and Appointment Scheduling: Develop and implement strategies to generate new leads, schedule appointments, and identify opportunities to promote State Farm products and services.
Benefits
  • Competitive Compensation: Enjoy hourly pay plus commission and bonus opportunities.
  • Health and Wellness: Take advantage of comprehensive health benefits and paid time off.
  • Professional Growth: Pursue opportunities for advancement and professional development within our agency.
  • Licensing and Training: Receive paid licensing and training to support your success.
Requirements
  • Marketing and Sales Aptitude: Demonstrate a strong interest in marketing and sales, with a focus on customer needs.
  • Excellent Communication Skills: Possess excellent written, verbal, and listening skills to effectively communicate with customers and colleagues.
  • Team Player: Be a proactive and collaborative team player, able to work effectively in a fast-paced environment.
  • Technical Skills: Develop basic computer skills to support sales and customer service activities.