Support Specialist

1 day ago


Edina, Minnesota, United States Dave & Buster Full time
Job Summary

We are seeking a highly skilled and enthusiastic Support Technician to join our team at Dave & Buster's. As a Support Technician, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment. You will also provide exceptional customer service, maintaining a positive and welcoming environment for our guests.

Key Responsibilities
  • Repair and maintain games, simulators, and technical equipment in a timely and efficient manner
  • Provide excellent customer service, responding to guest inquiries and resolving issues in a professional and courteous manner
  • Assist guests with game-related issues, ensuring a positive experience
  • Load and refill tickets in redemption games, maintaining accurate inventory
  • Stock, display, and secure merchandise in storage areas, conducting regular inventory checks
  • Conduct daily, weekly, monthly, and quarterly game maintenance, as directed by management
  • Assist with general store maintenance, as needed
  • Collaborate with team members to achieve a cooperative and harmonious working climate
Requirements
  • High school diploma or equivalent required
  • Technical and/or electrical skills preferred, but not required
  • Ability to clearly communicate with guests and team members
  • Must be at least 18 years of age
What We Offer

As a Support Technician at Dave & Buster's, you will enjoy a competitive hourly rate, opportunities for advancement, and a fun and dynamic work environment. We offer a comprehensive benefits package, including medical, dental, vision, 401K, and more.

Join our team and become a part of the Dave & Buster's family, where we strive to deliver an unparalleled guest experience in a fun and exciting environment.



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