Technical Lead for Customer Success

18 hours ago


Charlotte, North Carolina, United States Verizon Full time
About the Job

This Technical Lead position is responsible for leading technology research and collaboration, including being a student of best practice sharing sessions, and external technology forums. The ideal candidate will have a strong understanding of technology trends and be able to ideate to identify Verizon-specific use cases and applications of technology.

The successful candidate will have six or more years of relevant work experience, one or more years of program management experience in a technical field, knowledge of Call Center Operations and Technology, and two or more years of leadership or consulting experience. A Bachelor's degree or four or more years of work experience is also required.

Estimated salary: $130,000 - $160,000 per year.



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