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Client Relationship Manager, Team Supervisor, Property

2 months ago

Minneapolis, Minnesota, United States Holmes Murphy Full time

About Us: Holmes Murphy stands as one of the largest privately owned insurance brokerages in the nation. Our mission is to enhance health, safeguard wealth, and provide tranquility to our clients. We take pride in fostering a workplace where employees are passionate about their roles and the people they collaborate with. Our guiding principle is "Caring for your unique potential is our SOUL purpose."

Position Overview: We are eager to welcome a Client Relationship Manager to our Property & Casualty team. This role is based in Minneapolis, MN, and is ideal for candidates who excel in collaborative environments, possess strong interpersonal communication skills, and have a genuine enthusiasm for learning.

Key Responsibilities:

  • Client Engagement: Assess the needs and risks of existing clients, aiding in the development of tailored insurance programs. Strengthen client relationships through timely and professional technical support.
  • Client Service Management: Independently manage daily client service tasks, including renewal marketing and insurance placement. Respond promptly to client inquiries and maintain awareness of service issues.
  • Account Oversight: Take ownership of accounts, attend relevant meetings, and ensure accurate account administration, including policy renewals and invoicing.
  • Technical Expertise: Manage complex insurance plans and interpret policy provisions to ensure clients receive appropriate coverage.
  • Sales Collaboration: Participate in the sales process for new and renewal accounts, identifying opportunities for additional services and fostering strong client relationships.
  • Team Coordination: Work effectively with team members to ensure client service responsibilities are met and develop positive working relationships within the agency.

Qualifications:

  • High school diploma required; college degree preferred.
  • Active state-specific Property Casualty Insurance agent's license or ability to obtain within three months of hire.
  • Minimum of 5 years of experience in customer service, underwriting, or risk management within the insurance sector.

Benefits: In addition to standard benefits such as health, dental, and vision, we offer:

  • Paid Parental Leave and supportive benefits for new parents.
  • Company-sponsored continuing education and tuition reimbursement.
  • 401k Profit Sharing contributions for all full-time employees.
  • Flexible work arrangements to support work-life balance.
  • Generous time off policies to encourage employees to recharge.
  • Community engagement opportunities through paid volunteer time off.
  • Commitment to diversity, equity, and inclusion initiatives.

Holmes Murphy & Associates is an Equal Opportunity Employer.