Automotive Service Center Supervisor

7 days ago


Matthews, North Carolina, United States Genesis of Charlotte Full time

**Job Summary:**

Genesis of Charlotte is seeking a skilled and experienced Shop Operations Manager to oversee the operations of our automotive service center. The Shop Operations Manager will be responsible for managing a team of technicians and ensuring the efficient and safe completion of repairs and maintenance tasks on customer vehicles.

**Key Responsibilities:**

  • Oversee and coordinate daily activities of the automotive service center
  • Assign and prioritize tasks to technicians based on skill level and workload
  • Monitor progress and quality of repairs and maintenance services
  • Train and mentor new technicians
  • Ensure compliance with safety protocols and regulations
  • Handle customer inquiries and complaints
  • Keep accurate records of work performed and maintain service logs
  • Communicate with management regarding any issues or concerns
  • Stay up to date with advances in automotive technology and repair techniques
  • Perform hands-on repairs and maintenance tasks as needed

**Requirements:**

  • High school diploma or equivalent
  • Minimum of 5 years of experience as an automotive technician
  • Previous experience in a supervisory or management role
  • Strong knowledge of automotive systems and repair techniques
  • Excellent communication and leadership skills
  • Ability to multitask and work efficiently in a fast-paced environment
  • Proficient in using diagnostic equipment and computer systems
  • Familiarity with relevant safety regulations and protocols
  • Flexibility to work on weekends and extended hours if needed
  • Must have a valid driver's license and a clean driving record

**Equal Opportunity Employer:**

Genesis of Charlotte is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other legally-protected status.



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