Automotive Service Center Supervisor
7 days ago
**Job Summary:**
Genesis of Charlotte is seeking a skilled and experienced Shop Operations Manager to oversee the operations of our automotive service center. The Shop Operations Manager will be responsible for managing a team of technicians and ensuring the efficient and safe completion of repairs and maintenance tasks on customer vehicles.
**Key Responsibilities:**
- Oversee and coordinate daily activities of the automotive service center
- Assign and prioritize tasks to technicians based on skill level and workload
- Monitor progress and quality of repairs and maintenance services
- Train and mentor new technicians
- Ensure compliance with safety protocols and regulations
- Handle customer inquiries and complaints
- Keep accurate records of work performed and maintain service logs
- Communicate with management regarding any issues or concerns
- Stay up to date with advances in automotive technology and repair techniques
- Perform hands-on repairs and maintenance tasks as needed
**Requirements:**
- High school diploma or equivalent
- Minimum of 5 years of experience as an automotive technician
- Previous experience in a supervisory or management role
- Strong knowledge of automotive systems and repair techniques
- Excellent communication and leadership skills
- Ability to multitask and work efficiently in a fast-paced environment
- Proficient in using diagnostic equipment and computer systems
- Familiarity with relevant safety regulations and protocols
- Flexibility to work on weekends and extended hours if needed
- Must have a valid driver's license and a clean driving record
**Equal Opportunity Employer:**
Genesis of Charlotte is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other legally-protected status.
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