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Lead Technician for Service Center

2 months ago

Matthews, North Carolina, United States Genesis of Charlotte Full time
Automotive Service Supervisor Position at Genesis of Charlotte

Genesis of Charlotte is seeking an experienced Automotive Service Supervisor to manage our service operations in Matthews, North Carolina. In this role, you will be responsible for directing a team of skilled technicians to ensure high-quality vehicle repairs and maintenance services. This is a full-time position offering a competitive salary along with comprehensive benefits.

Compensation & Benefits:
  • Competitive salary
  • Health, dental, and vision coverage
  • Paid time off
  • 401(k) retirement savings plan
  • Employee discounts on services and parts
Key Responsibilities:
  • Supervise daily functions of the service department
  • Delegate tasks to technicians according to their expertise
  • Track repair progress and ensure quality standards
  • Provide training and guidance to new team members
  • Maintain safety compliance in all operations
  • Address customer inquiries and concerns
  • Keep precise service records
  • Liaise with management regarding service operations
  • Stay informed about advancements in automotive technology
  • Engage in hands-on repair tasks as needed
Qualifications:
  • High school diploma or equivalent
  • At least 5 years of experience in the automotive field
  • Previous supervisory or management experience
  • In-depth knowledge of automotive systems
  • Strong leadership and communication abilities
  • Capacity to manage multiple tasks effectively
  • Proficient in using diagnostic tools
  • Understanding of safety regulations
  • Willingness to work flexible hours
  • Valid driver's license required
EEOC Statement:
Genesis of Charlotte is committed to creating a diverse and inclusive workplace where all individuals are valued and respected.