Quality Assurance Specialist

2 weeks ago


Youngstown, Ohio, United States Mahoning County Board Full time
Job Title: Quality Assurance/Provider Relations Assistant

Join the Mahoning County Board of Developmental Disabilities team as a Quality Assurance/Provider Relations Assistant. This part-time position involves working 25 hours a week, Monday through Friday, 9am to 2pm.

Job Summary:

The Quality Assurance/Provider Relations Assistant will serve as the initial point of contact for the Director of Quality Assurance/Provider Relations, handling confidential communications and providing administrative support. This role requires strong organizational skills, attention to detail, and the ability to multi-task.

Key Responsibilities:
  • Provide administrative support to the Director of Quality Assurance/Provider Relations, including typing, filing, and completion of reports.
  • Assist with scheduling and coordinating initial and ongoing training needs of Medicaid waiver providers.
  • Participate in the Medicaid Administrative Claiming (MAC) Program in accordance with ODODD rules, regulations, and guidance.
Requirements:
  • High school diploma required; Associates Degree preferred.
  • Ability to multi-task, accurately follow instructions, and handle sensitive and confidential information.
  • Good telephone skills and effective interpersonal relationship skills.
  • Knowledge of medical terminology preferred.
  • Computer skills with various word processing, database management/spreadsheet creation, and desktop publishing programs.
  • BCI background clearance.
What We Offer:

Competitive salary commensurate with experience. This position involves working with children and/or adults who have developmental disabilities.

Mahoning County Board of DD is an equal opportunity employer. Please send your resume to [insert contact information] or apply on our website.



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