Quality Assurance Specialist

1 week ago


Youngstown, Ohio, United States Mahoning County Board Full time
Job Summary

We are seeking a highly organized and detail-oriented Quality Assurance/Provider Relations Assistant to join our team at Mahoning County Board of Developmental Disabilities.

Key Responsibilities
  • Serve as the primary point of contact for the Director of Quality Assurance/Provider Relations, providing exceptional customer service and administrative support.
  • Handle confidential communications, including personnel matters, and maintain accurate records and files.
  • Provide administrative support to the Director, including typing, filing, and data entry, as well as creating and maintaining tracking documents for Medicaid provider recruitment and retention.
  • Schedule and coordinate training needs for Medicaid waiver providers and/or those seeking certification.
  • Participate in the Medicaid Administrative Claiming (MAC) Program in accordance with ODODD rules, regulations, and guidance.
Requirements
  • Possess a high school diploma; an associate degree is preferred.
  • Ability to multi-task, accurately follow instructions, and maintain attention to detail.
  • Excellent telephone skills and effective interpersonal relationship skills.
  • Knowledge of medical terminology is a plus.
  • Proficiency in computer skills, including word processing, database management, and spreadsheet creation.
  • BCI background clearance.
  • Demonstrated commitment to valuing diversity and contributing to an inclusive working environment.
What We Offer

Competitive salary commensurate with experience.

This position involves working with children and/or adults who have developmental disabilities.

Mahoning County Board of DD is an Equal Opportunity Employer.



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