Patient Access Coordinator
4 weeks ago
Job Summary
The Patient Access Tech provides clerical and secretarial support for the patient care team and serves as a patient liaison for medical support services. This role requires accurate data collection, documentation, and data retrieval with computerized systems.
Key Responsibilities
- Greet, instruct, and direct patients and visitors upon arrival to the service area.
- Facilitate the revenue cycle process, including patient registration, insurance verification, co-payment collection, authorization data entry, and billing inquiry functions.
- Work collaboratively with various departments on patient access-related information.
- Conduct pre-registration and insurance verification for CHKDHS services.
- Provide coverage to assigned registration locations, including those outside of the primary work location or by task assignment based on operational needs.
Requirements
- High school diploma or equivalent required.
- 2-3 years of related work experience preferred.
- Minimum of six months customer service experience required, preferably in a healthcare setting.
- Knowledge of third-party payers, ICD-9/CPT coding, and medical terminology preferred.
- Interpersonal skills necessary for effective communication.
Working Conditions
The Patient Access Tech works in a normal office environment with little exposure to excessive noise, dust, temperature, and the like. Frequent exposure to communicable disease and moderately adverse working conditions due to performance of certain patient care activities.
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